Water World, Hammonton Nj

[szcz121]

Anyone have any experience with this company WATER WORLD in Hammonton NJ ? Their installers ?Their reputation?

[wsommariva]

My installer was Artistic pools in south NJ. Excellent.

[TimeWrap]

why not!!!!

[RIco Laguna]

I'd also like to know how reputable Water World is...and how good are their pools and finish?

[BruceWayne]

They have a great reputation from what I have found online and when speaking to people in the Tri state area. I visited their factory, and besides being one of the only manufactures that would let me come see how they build the pools, I noticed how think they look and feel. I found that they seemed to know what they are doing when it comes to building the pool, shipping the pool, and installing the pool. Great experience with them. I would recommend them to anyone looking for a great pool and a great price.

I'd also like to know how reputable Water World is...and how good are their pools and finish?

[Swim Dude]

I also know Water World to be a great company. My company has installed over 15 Water World pools during the past 4 years, as a dealer you can't ask for a better process. They are always on time, with the proper equipment and crew ready to work... and every promise made by the owner and crew have always been satisfied. They do the entire setting and leveling of the pool, and take full responsiblity for pools that they level and set (unlike most manufacturers, they will most likely point you to a dealer and when something goes and wrong blame them, and the dealer will blame the manufacturer). I'm very pleased in dealing with their office personnel, crew leaders and workers - These are the most important characteristics I look for when buying and selling shells to the public- A company that will back ME and my company up in the case something goes wrong.

Secondly, the quality of their pools is unmatched in my opinion. DEALERS, MANUFACTURERS AND HOMEOWNERS PAY CLOSE ATTENTION: - WATER WORLD IS KNOWN FOR HAVING THE THICKEST POOL IN THE INDUSTRY, SEE FOR YOURSELF!!! I have installed San Juan, Viking and Blue Hawaiian personally- and have seen many more shells up close and personal at various pool companies and trade shows. Check it out for yourself, Yes its true WATER WORLD WILL ALLOW YOU TO COME LOOK AT THEIR POOLS, MANUFACTURING PLANT, PROCESS, RAW MATERIALS THE WHOLE 9 - If you do decide to visit their factory, look at any pool on the lot, you will see the difference in thickness from any other manufacturer.

The finishes are equally superior,(White or colored) I've never seen a repair on a colored pool from another manufacturer but we all know that colored repairs are the hardest to make blend. Water World sends FACTORY EMPLOYEES from the manufacturing line to repair all colored issues whether it be scratches from installation, delivery or surrounding work (decking, home construction or contractor accidents)Already giving the customer the upper hand against other manufacturers in advance.

To this day I haven't purchased another fiberglass pool from another company in 4 years!! I can only imagine Water World will take equal care of Homeowners and Dealers alike, being that they truely are the ONLY MANUFACTURER THAT SELLS FACTORY DIRECT TO HOMEOWNERS AND OFFERS TURN-KEYS IN MULITPLE STATES.

Contact Don at Water World for the best deal,(whether dealer or homeowner) this man is looking out for the consumer! (And us few small guys).. Good Luck! Happy Swimming!

[pete1956]

I been dealing with water world, They don`t clean up after them selfs, Leaving me with the mess, nothing but problems, I hope everthing gets straight this spring, They like to do things the way they like not the way you want, Costing me more money, They will tell you anything you want to hear untill they get your money, Then they can careless, I know i have been rip off

[PoolGuyNJ]

Things I've seen:

2 Pop ups

A few cracked gels

Improper backfill used.

Never saw one with a sump for pulling ground water out.

Two factory fires in the last 10 years.

Thick shell? I don't think so. Check Vikings.

Scott

[Factory Direct Fiberglass]

Things I've seen:

2 Pop ups

A few cracked gels

Improper backfill used.

Never saw one with a sump for pulling ground water out.

Two factory fires in the last 10 years.

Thick shell? I don't think so. Check Vikings.

Scott

Hey Scott,

We're very curious to know honesty and integrity of your comments. I'm not sure if you understand that every type of pool (gunite, vinyl, fiberglass) is subject to "popping" IF there is more water beneath the pool than inside it... which is a great reason why WATER WORLD puts a drainage system under every pool in high water table conditions or clay. And have many pools (and satisfied references)along coastlines and clay soil conditons who will agree. I don't know how many pools you've seen, or Water World pools for that matter, but you would've noticed a well point or french drain if the geography deems it neccessary. And, there are MANY satisfied customers of Water World who will gladly tell you that they DO have a drainage system, and their yards were cleaned and finished to their satisfaction (as always). Gel-coat, if you've ever seen a fiberglass pool, you've seen gel-coat cracks. Infact, EVERY FIBERGLASS POOL IS SUBJECT TO GEL-COAT CRACKS BASED SOLELY ON THE FACT THAT THEY ARE FLEXIBLE, WHETHER CHANGE OF SEASON (EXPANSION AND CONTRACTION) OR DELIVERY IS A FACTOR - ALL GEL-COAT CRACKS CAN BE REPAIRED.

Now on to the back fill, 3/8 crushed stone, every job without a doubt! Water World will not even allow a dealer to install a pool with sand or dirt, or anything other than the required stone for that matter.

Water World has not suffered (2) factory fires, another example of the incompetence of this individual (or likely a competitor who is feeling the lack sales due to Water World's outstanding references and performance in recent years.

Finally, WATER WORLD UNDOUBTEDLY MAKES THE THICKEST POOL IN THE INDUSTRY, USING 50OZ. MATERIAL IN COMPARISON TO 30oz or 25oz as the rest of the fiberglass pool manufacturers in the nation. SEE FOR YOURSELF, USING A REASONABLE AMOUNT OF YOUR BODY WEIGHT, LEAN AGAINST A VIKING POOL, SAN JUAN, ETC. AND DO THE SAME FOR A WATER WORLD POOL - YOU DECIDE. You will encounter a huge difference, which is why we invite any and all to our manufacturing plant to see just how we do it. To see and feel the materials and process of building Water World pools is very re-assuring - Once again, see for yourself.

Oh, and is family owned and operated, unlike Viking who is under bankruptcy and change of ownership, once again... YOU DECIDE...

Now, if you dispute any of these facts I would love to read about it or furthermore see some pictures of any of the comments you made inadvertently.

Thanks

[PoolGuyNJ]

While any pool may pop, because a shell is as light as it is, it doesn't take as much water under it to lift it. Shells are very buoyant. A liner may float but it's bottom stays. It's a lot less money to replace a liner than it is to reset a shell. Concrete pools need a lot of water under them before the become buoyant because of their inherent weight. That is not a pretty thing to see either.

There was a time, and I don't know if this is still the case, where Water World would sell a shell to a homeowner and the homeowner would use their own installer. This led a number of bad situations. I can't fault the pool manufacturer for the quality of the installation, just the practice of selling the shell only and walking away. From looking at your web site, it doesn't look like this has changed though.

I agree that all shells need a way provided to remove ground water prior to draining for service. They also need a concrete ring, tied with rebar to the shell, poured to add both a stiffer top edge, and ergo, the walls, and to provide additional ballast that will help hold it down in times of a high water table and reduced water level. This condition, in our region happens when people are opening their pools and vacuuming to waste the crud and dead algae. It also happens when people use a tarp cover and put a cover pump on, only to discover that the tarp has a hole and pool water is pumped out unnoticed. I have also seen this happen to concrete pools and liner floats as a result but FG shells are more susceptible to very expensive repairs when this happens.

WRT to the fires, I suppose that these were made up?

http://mullicanews.com/2008/06/30/sweetwater-casino-fire-pics/hammonton-fire-15/

and

http://mullicanews.com/2009/04/07/structure-fire-water-world-pools-in-hammonton/

I am no competition. I don't sell or install pools. No am I a sub associated with any dealers. I do own a small service company.

Latham owns Viking last I saw. They did go through a re-org bankruptcy due to the recession hit the entire industry took.

Every pool type has it's pluses and minuses. When people jump in a pool, they get just as wet in an on ground as they would in a $250K gunite (big pool and extreme but the point is wet is wet). All homeowners that purchase pools are a credit to our industry. Not all dealers/installers are. That is why forums such as this one and a couple others I participate on exist. We as participants do our best to counter the bad. Its the classic selfless vs selfish battle that has been going on since man formed civilizations.

Scott

[Factory Direct Fiberglass]

While any pool may pop, because a shell is as light as it is, it doesn't take as much water under it to lift it. Shells are very buoyant. A liner may float but it's bottom stays. It's a lot less money to replace a liner than it is to reset a shell. Concrete pools need a lot of water under them before the become buoyant because of their inherent weight. That is not a pretty thing to see either.

There was a time, and I don't know if this is still the case, where Water World would sell a shell to a homeowner and the homeowner would use their own installer. This led a number of bad situations. I can't fault the pool manufacturer for the quality of the installation, just the practice of selling the shell only and walking away. From looking at your web site, it doesn't look like this has changed though.

(Indeed, WATER WORLD HAS AVAILABLE D.I.Y. KITS ALLOWING THE HOMEOWNER TO LINE UP THEIR OWN EXCAVATOR, DECKING AND ELECTRICAL - WATER WORLD STILL DELIVERS, SETS, LEVELS, PLUMBS AND BACKFILLS THE POOL...ITS NOT ROCKET SCIENCE, ITS AN OPTION)

I agree that all shells need a way provided to remove ground water prior to draining for service. They also need a concrete ring, tied with rebar to the shell, poured to add both a stiffer top edge, and ergo, the walls, and to provide additional ballast that will help hold it down in times of a high water table and reduced water level. This condition, in our region happens when people are opening their pools and vacuuming to waste the crud and dead algae. It also happens when people use a tarp cover and put a cover pump on, only to discover that the tarp has a hole and pool water is pumped out unnoticed. I have also seen this happen to concrete pools and liner floats as a result but FG shells are more susceptible to very expensive repairs when this happens.

WRT to the fires, I suppose that these were made up?

http://mullicanews.com/2008/06/30/sweetwater-casino-fire-pics/hammonton-fire-15/ (read the web address after you click the link)

and

http://mullicanews.com/2009/04/07/structure-fire-water-world-pools-in-hammonton/

I am no competition. I don't sell or install pools. No am I a sub associated with any dealers. I do own a small service company.

Latham owns Viking last I saw. They did go through a re-org bankruptcy due to the recession hit the entire industry took.

Every pool type has it's pluses and minuses. When people jump in a pool, they get just as wet in an on ground as they would in a $250K gunite (big pool and extreme but the point is wet is wet). All homeowners that purchase pools are a credit to our industry. Not all dealers/installers are. That is why forums such as this one and a couple others I participate on exist. We as participants do our best to counter the bad. Its the classic selfless vs selfish battle that has been going on since man formed civilizations.

Scott

LINER?? I hope you don't have a dog who likes to swim, or kids who play with toys = LINER DEVASTATION, PATCHES, LEAKS AND ULTIMATELY... REPLACEMENT!! I bet you never told anyone that! You surely can't deny the structural benefits of a fiberglass pool and with that said let's correct you!...

Weight of the shell? Hydrostatic pressure has nothing to do with weight, nor buoyancy- That's how massive oil tankers and cruise ships float around the globe everyday. It doesnt matter if you had an ENTIRE STEEL POOL WEIGHING 100,000LBS (SUCH AS AN OIL TANKER OR BARGE) IF THERES MORE WATER UNDER THE POOL ITS GOING TO FLOAT, WHETHER STEEL, CONCRETE, VINYL, FIBERLGASS OR ANY MATERIAL FOR THAT MATTER.. WHERE DO YOU GET YOUR FACTS?

And I never denied a single fire at Water World's Plant, I denied 2 fires because that statement is false!! You posted a link to a fire at the sweetwater casino(??) ...And a link to the SINGLE fire Water World had, and recovered from, and actually had the best sales year scince then.. Any comments?

Oh, and that was all during the same recession you spoke of that did'nt put every company into bankruptcy, just one's that were'nt stable enough to withstand the changes of the economy. Water World still stands tall and continues to progress more and more. Which brings me to another point, Water World has been very successful in pool sales and installation, turn key or available d.i.y. kits, so they've decided to expand into weekly pool maintenance. What a value! Water World is becoming the complete 1 stop company providing enitre support throught the pool purchasing, installation and ownership!!! HOW COULD YOU DISCREDIT THAT? Hince why big and small companies alike are suddenly claiming false facts and playing the "bashing game" - That being said, I've enjoyed enlightening you.

[waterbear]

As a third party reading this discourse I have to say that Scott's posts seems to have more credibility just from the tone of the posts! Because of ALL THE SHOUTING THAT WAS IN THE POSTS FROM FACTORY DIRECT FIBERGLASS IT SEEMED THAT THERE WAS A LOT OF ANGER TRYING TO DEFEND HIS POSITION AND MADE HIS POSTS SEEM CONFRONTATIONAL. (This is what typing in all caps tends to do!)

Scott did provide links to two fires that Factory Direct Fiberglass first denied and then tap danced around. Scott also provided his name.

As far as shells popping, it happens when the water table is high and the shell is not full and can happen to any kind of pool. (I live in Florida where the water table is very high. In many parts of the state you will hit water if you dig down about 7 feet! I also own a fiberglass pool myself because I do think they offer some advantages over gunite and vinyl but this is my preference. All three types of pool construction are viable and have their advantages and disadvantages. No matter how you look at it there is a trade off that each owner has to decide for themselves.

Unfortunately, installers of the different types of pools always tend to hype the "my pool is best because..." and do not tell any of the negatives of that type of pool construction, leaving the customer in the dark. This really happens way too much in this industry, IMHO. Prospective owners need to remember that builders and manufacturers are in the business to SELL a pool, not to live with it and take care of it and deal with problems that happen 5 years down the line! The effect of this is that owners are sometimes (often?) sold a "bill of goods" that is not what they expected.

That being said, with fiberglass installation becomes one of the most important factors. You can have the best made pool in the world and if the installation is faulty then there are going to be major problems. I have seen first hand the result of bad installation of a major brand, top quality fiberglass pool in my area a few years back that results in many problems for over 20 owners, lawsuits, criminal investigation and charges against the builder, and ultimately the builder losing his license. The problems were not in any way the fault of the way the shell was constructed but how the shells were installed. The owners were out the money and many were left with unfinished builds after paying the builder the majority of the money. A court judgement does not finish a build when someone else needs to be hired to correct problems and finish a build.

Just my 2 cents.

[Factory Direct Fiberglass]

Thanks Waterbear for the opinion, it is clearly that. Seeming creditable and being creditable are two different things, which is I why I chose to back up a reputable company with facts, with history of satisfactoy performance and praised by many homeowners all along the entire eastern seaboard from North Carolina to Maine and also Canada. I also pointed out that Water World has certainly only had one fire, which is why one of the links provides no information about any blaze and is acutally a link to a picture of The Sweet Water Casino fire in 2008 as you could read in the link... So, fortunately for people who deserve the truth, I chose to expose the false information being displayed on his thread. Comments?

This isn't meant to hurt anyone feelings by tone, but be prepared to have a conversation with someone when you intentionally bash a creditable company without proper facts or information of what you may be rumoring. As well and throwing in a few "fabricated" statements. Caps are intended to set aside direct responses from the rest of the conversation.

But I can absolutely appreciate you helping everyone determine the differences...

[PoolGuyNJ]

As a matter of fact, I have two dogs that swim when they want in my liner pool. A lab and a shepherd. they may jump in at any time from the side but always head to the steps to get out. Always.

Items become buoyant when the liquid they displace weighs more. A concrete pool will take a substantially deeper draft before it becomes buoyant than a fiberglass shell. Tankers stay afloat because of air space and for refined products such as gas, diesel, liquefied gasses, they are lighter than water and therefore are incapable of sinking unless the hull is penetrated. A steel bolt, a solid chunk of fiberglass with resin, or a rock will all sink. Lets say all three materials weigh 6 ounces. Spread them into a boat shape and they will float because of the increased area making contact with the body of water and the air space in the boat shape, when added together weigh less than an equal volume of water.

WRT to the fires, I first read about them in Pool and Spa News. Unfortunately, the archives don't seem to go back far enough. I did some digging. If the earlier link was the wrong one, I will, when time permits, dig out the right one. I apologize for any possible confusion but I assure you, I do not lie. Nor have I any motive.

If there were three fires, would you still deny there were two fires?

As waterbear stated, the biggest factor with a fiberglass shell is the quality of the installation. It is far from the only factor.

I have a couple of friends that use fiberglass fabrics in their line of work. They comment to me was that fabric that heavy is very, very difficult to get fully impregnated with resin when getting laid which I found interesting for obvious reasons.

The Viking division was profitable when Latham bought them. Other sections of Latham apparently weren't. As to the current state of how the business is run, I have no need to look through the SEC or court filings. The Viking division's performance is your concern, not mine, since I don't compete with them, just use some of their product.

Good luck with your weekly service group. Feel free to call me when they screw up a pool.

Scott

[waterbear]

Thanks Waterbear for the opinion, it is clearly that.

Only my first paragraph, the rest of my post is fact!

Seeming creditable and being creditable are two different things

I quite agree but you fall into the first group (granted, another opinion but based on fact...the posts you have made.).

But I can absolutely appreciate you helping everyone determine the differences...

Thank you. I have tried my best in the 6 years I have been an active member here (and since you are new here, no I have not been a Moderator for that whole time but I was a moderator on another pool forum for many years before here. I don't have to try and establish my credibility, it's a given.)

[PoolGuyNJ]

I find myself in the position of having to apologize because I can't back up with evidence, my earlier statement about two fires at Water World's NJ facility where I can only find evidence of one event.

To any that may have have been influenced by by this and to the person from Water World, I apologize. I must have been mistaken. I will always promptly admit when I am wrong and learn from the experience as much as I can. Please forgive my error.

Thank you.

Scott