My experience with Water World was great, I know when I did mine they were first doing turn keys, now I believe they do a few states turn key. Anyways, we did one of the larger pools, the 16 x43 with an 8 foot deep end, should have gone with 6 foot like they recommend, we use shallow end so much more. I felt great dealing with the, I got to take a tour of the factory and see how they were built. Everyone was great to me, Don Tallman the owner to their services manager Mike whom set up my start up for my pool once completed. They team of guys that came, work in a way that you could tell they worked together often and had the experience needed to get it done quick and right. Give them a call, go see them, it was pleasant and I enjoy my pool.