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  1. Today
  2. keith1234

    new owner hot tub woes

    here is a picture, I had to resize it so it's kind of distorted..
  3. hi all first post!.about 2 maybe 3 weeks ago we purchased a brand new hot springs limelight beam, the installers set us up with all the chemicals(leisure time). I've kinda struggled with keeping the chlorine levels up, I check it every day , and add more chlorine granules, check it and it's ok, but it seems like it falls out fast..about 1 week ago, I've been noticing this white substance sticking to the sides. I've brushed it off, added some spa defender and chlorine to get the levels up. from the research I've been doing , it seems to be white mold? am I already going to have to drain the tub to sanitize..this is frustrating right off the start..thanks
  4. Yesterday
  5. castletonia

    Hot Springs Icon Lights Flashing

    Try removing the filter for the circulation pump (the one with the gray cap). It might be dirty enough to restrict the flow. Also, do you have ACE saltwater? If so, there could be an issue with ACE, such as low salt level.
  6. Hey all, New user here with a puzzling question. I have a Hot Springs VV Model tub. The Green and Blue icon lights on front of spa are flashing. According to owners manual this means Integral Pressure Switch open or Circulation Pump thermal cut-off tripped. It also says that spa will not heat. The circulation pump seems to be running as I can see bubbles coming from the grate at bottom of tub and heater tubes feel warm. I had tub shut down for a while this afternoon while I tried to troubleshoot the problem and temp dropped to 89 degrees. After about 1.5 hours its up to 92 degrees. I changed one of the probes threaded into the heater but no luck. I have been working with a local repair depot but nobody seems to be Hot Springs knowledgeable. Tech actually suggested I try messing with plugs on board to see if it fixes the problem. Any suggestions on what to check next? I dont really want to pay 125 an hour to have some tech trying to guess whats wrong. Thanks in advance for any help you can give.
  7. Last week
  8. Jersey Hot Tub Repair

    Caldera Kauai does then doesn't hold temperature

    Would it be accurate to say your problem seems to be related to the outdoor temperature? What kind of heater do you have: the watkins low flo heater with the two 3/4" steel tubes, or is it 2" diameter steel can with an element inside? The lo flow heater has the temp sensors internal. The 2" can has the sensors mounted outside. If you have the 2" can, make sure the sensors are insulated so they aren't affected by the ambient air temperature. Is your tub a 115V tub or a 230V tub? You should get 230V across the terminals that the heater connects to, when the tub is calling for heat. You will get 115V when it's not calling for heat. In a 115V tub, you will get no reading when it's not calling for heat.
  9. Caldera Kauai, This one just gets curiouser and curiouser! The heater had been unreliable for some time, but rebooting the power usually kicked it on. For the first time, repeated rebooting would not get the heater to begin working. I used a multi-meter and read 120 volts at each of the two heater terminals. OK, got power to it, but feeling the outside with the hand, no heat; feeling the water coming out, no heat. So this means the heater element is faulty, correct?. Order a new heater. While waiting for it to arrive, I removed the heater so as to be ready. Just to try to determine what had failed, I bench-tested it by applying 120 volts to each terminal. Without water in the tube, the heating element got red hot in seconds. What am I missing here? jack vines
  10. This one just gets curiouser and curiouser! For the first time, repeated rebooting would not get the heater to begin working. I used a multi-meter and read 120 volts at each of the two heater terminals. OK, got power to it, but feeling the outside with the hand, no heat; feeling the water coming out, no heat. So this means the heater element is faulty, correct?. Order a new element. While waiting for it to arrive, I removed the heater so as to be ready. Just to try to determine what had failed, I bench-tested it by applying 120 volts to each terminal. Without water in the tube, the heating element got red hot in seconds. What am I missing here? jack vines
  11. INDY K

    Can I Fix A Leaky Pvc Pipe?

    I might be late to the party Clean the area and use a 2 part pvc repair putty or epoxy, let it sit and cure, the fire the system and inspect the results, sometimes it will work under pressure, this all depends on what you really have going in there. 90’s can be easily replaced if there accessible by cutting flush with the fitting and attach a new 90 with sch40 pipe extenders, vs links. Pre prime and glue the extenders to the new 90 and then slide it together with the existing plumbing you gain less than 1/16 of an inch or so each side of the fitting but Im sure you could live with that. Can you use pvc shears or a cable saw under there?
  12. Cusser

    How to use Marlig fix a leak

    I use Seal-a-Leak about twice a year, for about 4 years now, on my 188 CalSpa. If this Marlig stuff is similar/same as I suspect, here's what I do (CAPITALS): 1. Do I leave the filters in or take them out. TAKE THEM OUT 2. Do I just run the recirculating pump or do I need to run the jets I RUN THE JETS, YOU WANT WANT GIVES HIGHER PRESSURE, AS YOU DON'T KNOW WHETHER LEAK IS IN HIDDEN PLUMBING OR IN THE BASIN 3. After the leak seems to have stopped Do I turn the hot tub off and let it sit for 24 hours or so. I CYCLE THOSE JETS FOR AT LEAST 12 - 24 HOURS; NO NEED TO LET IT SIT LONGER 4. Once the curing time has passed do I need to drain the hot tub and refill it. I DO, THEN I REPLACE THE FILTER
  13. Ahhsomeguy

    Chlorine demand help!

    Hi Shelly N. I would recommend another purge. Sometimes, plumbing build-up of organics can be challenging to dislodge and eliminate. You may want to let the Ahh-Some purge stay in the tub for an extended time, say 12 hours or so. During this purge it would be helpful to intermittently turn the jets on and off, say once an hour. Run the jets for 2 minutes, shut them off, an hour or so later do the same thing. This can be a frustrating experience for any new hot tub owner. You will succeed in your mission. Stick with it and you will finally see that the dissipation rate for your sanitizer will go down.
  14. partyboy

    Ace Saltwater System thoughts

    Thanks, I am enjoying the Envoy so far. I love the NXT remote. I have always kept the salt at 3000 and borate at 50 for the water feel. My fingers don't get so pruny with the added salt and skin feels better after a soak than without salt and borates. I went ahead and put in the ACE a month ago and am very happy so far. I had to make some minor changes to my recipe but it went pretty easy as my fill water has a hardness of 50 and I can use a bit less salt. I got the TA low enough to keep the PH from drifting and when I was happy with that I added borates. After using enough dichlor to get CYA to 30 I switched on the ACE and haven't had need to add any chlorine since. I use my spa regularly, 2x daily and the system keeps up fine on setting 4 or 5. I love the freedom to go camping for a few days and know the water will be perfect when I return. I haven't had to make any adjustments to the water other than shock with a little MPS every couple weeks/as needed and rinse filters monthly.
  15. aug0211

    First Time Purchaser Help

    The brand at Rainbow is Hydropool. I think I’m going to pass on them. Going to wet test a Sundance Alpine and Sundance Kingston. Fingers crossed for the Kingston - we will also tell the Hot Spring dealer that he needs to get us into a wet test for an Envoy if we are going to have a chance of doing anything there.
  16. I purchased Marlig fix a leak to fix a small leak in my hot tub. I have read the instructions but am unclear about a few things. 1. Do I leave the filters in or take them out. 2. Do I just run the recirculating pump or do I need to run the jets 3. After the leak seems to have stopped Do I turn the hot tub off and let it sit for 24 hours or so. 4. Once the curing time has passed do I need to drain the hot tub and refill it. Thanks, Dennis
  17. I did some troubleshooting and found Jet Pump 2 will come on if Jet Pump 1 is disconnected as seen in the picture. However if I connect Jet Pump 1 and disconnect 2 I can trip the 30amp breaker by trying to turn either 1 or 2 on. I was also able to connect 2 to the Jet Pump 1 connections and turn it on(high) using the Jet Pump 1 button. Does this sound like I need to replace Jet Pump 1 to you guys?
  18. Does your electrician have it wired correctly? To have 2 bad pumps would be really unusual even for spa that had been sitting for a few years. The heater should be on its own separate breaker (20A) and not be effected by what the pumps or blower are doing. Disconnect the blower and try running the pumps to see if the same issue occurs.
  19. Mark Murphy

    2012 Watkins Hot Tub Heater Leaking--watch video

    Many thanks! I'll check into that. Mark
  20. NateStreeter

    2012 Watkins Hot Tub Heater Leaking--watch video

    I am using just chlorine in my spa now. I ended up buying a new heater on Ebay. You can buy the gaskets if the plastic isn't cracked. There are now more repair parts that you can find there: https://www.ebay.com/sch/i.html?_from=R40&_trksid=p2380057.m570.l1313.TR3.TRC0.A0.H0.Xwatkins+heater.TRS0&_nkw=watkins+heater&_sacat=0
  21. Mark Murphy

    2012 Watkins Hot Tub Heater Leaking--watch video

    What did you do ultimately to resolve the leak problem in the heater? I have a leak at the opposite end of my heater... in the plastic. You can see the mineral buildup. I really could use a reply. Thanks in advance.
  22. Hot Spring Official

    Pump 2 trips breaker

    Have an electrician measure the pumps current draw and leakage current, then check the circuit breaker to see why it will not reset.
  23. You should have your electrician test the jet pumps for leakage current. The GFCI breakers are doing their job by tripping with too much leakage current. Always have you spa wired as shown in your owner's manual for your safety and to prevent equipment damage.
  24. Hello, I just went from an old Harmsco metal filter 155 sq ft to a larger Pentair Clean and Clear Plus 320 sq ft filter for my hot tubs in hopes they would stay cleaner longer and have had nothing but problems with air getting into the system. I know the Harmsco had the upflow technology that continually pushes the air out of the filter canister through the way they plumbed it inside, but this Pentair does not have this... In response I have installed automatic air vents like you would see on hydronic heating systems on top of the Pentair filter to try and relieve air but they are not reliable and I have found that by doing this it reroutes the internal water flow in the filter, making the water in the filter bypass the filters and go through the internal air relief pipe in the filter instead. I capped this air relief pipe off with a 1/2 PVC cap, which fixed the internal filtration issue, but I am still left with aweful air lock. After one hour of use, the hot tub pump will literally be full of air, zero gpm and psi which will obviously cause major problems to the furnace and pump if not fixed (this happened before and after capping the internal air relief pipe, I honestly don't believe this thing works in my current config). Does anyone have a solution to this or has seen this in the past? I am wondering if upping my pump from 1HP to 1.5HP would help move/push the air out of the filter if I installed that and normalized the internal air relief pipe inside. During high speed on the 1 HP pump I am at 15 psi and during low speed I am at 4-5 psi... I am wondering if the 1 HP pump is undersized for the size filter I have? I know the pressure out of the jets is not great and have been told it should be stronger... Would this fix the air problem too or is there another way to relieve the air lock issue? This just seems crazy as Pentair states these filters are for spa use, but as soon as I run bubbles, the filter cannot keep up with the amount of air going in. Thank you for any help you can provide.
  25. Cusser

    Caldera power cord help

    Well, first thing would be to determine how many amps the pump and heater draw. My guess is that 10 amp would not be enough, would trip the circuit breaker on the side of the house. There's a reason that 20 amp dedicated is recommended. I think the only real way is to get a new 20 amp breaker installed in the circuit box, and dedicated new wires run. And maybe hard-wire the spa instead of using the 10 foot cord. If it's a rental, you want minimal issues anyway. If fuses instead of breakers, way outdated !!!
  26. Hi all, We recently got a 2004 Caldera Spas Utopia Geneva from some friends, built a deck and had it wired up but I'm having a problem. After turning both the 30 and 20 amp breaker on, the spa starts up. The 'LIM OK' light comes on and the 'HTR OK' as well. The circulation pump starts working and after 5 minutes it goes into the auto clean routine. The air blower starts and runs for a minute but when Jet 2 turns on low it trips the 30 amp breaker after a second or so. If I manually start Jet 1 or 2 it trips near immediately. I released the union on top of both pumps and only found one to have a small amount of air in it. I know several have stated disconnect each component and then try but if the air blower and heater can start without tripping either the 30 or 20 could it be one of those? I'm just puzzled as to why both pumps would be bad. As a test the electrician bypassed the 30amp GFCI breaker and wired the 10AWG lines directly into the main 50amp feed coming into the subpanel. The pumps will run fine that way but it's not a permanent solution. Does this point to a GFCI issue? The load neutral is connected to the 30amp breaker. The only wiring deviation is a convenience GFCI outlet wired off the 20amp breaker. The electrican says he tried running it with that disconnected with no luck but I wasn't standing over his shoulder at that point. We know the tub was sitting for some time so the goal was to run it long enough to heat the water and then use a jet purge and drain afterward but if I can't get the jets to run without tripping. So that's not an option unless I go back to that 50amp GFCI bypass just for cleaning if that's recommended. I know you guys get a lot of random drop-in 'Help' questions but any advice or direction is helpful. At this point we have several thousand plus dollars into a non-working hot tub.
  27. We live in Tennessee now. Our hot tub is a plug and play type, hard body but 110v. While I know the recommendation is to be on a 20 amp circuit, Will a 10 amp work if it’s the only thing plugged in? Also is there a way to get a longer cord. We may need about 25ft versus the 10 ft it came with. The house we are setting it up at is a rental and the outlet is on the other side of the deck. If it was our own house, we would have had new wiring installed for it.
  28. Wow I wish this thread wasn't so old. I have the exact same issue with my Softub; - strong plastic/vinyl smell - lots of bubbles I recently had a brand new vinyl liner put on it. First time I filled it up it was ok, but after a couple of months the smell got stronger and more bubbles. The tub has seldom been used (I would say less than 10 x 20-minute soaks in 3 months). No sunscreen at all (late fall season). Sanitizer is bromine. All levels have been checked regularly and alkalinity was reduced with vinegar a few times. I feel like this thing is off-gassing from the manufacturing process. I need to empty it and clean it out completely. Not sure how though.
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