Darren Stalder

Awesome. I will order a replacement heater, watch a video on how to replace it, and let you know. Thank you very much. It's a shame we don't live near Toronto; then we could hire you. Thanks again, -Darren

If by ohm test you mean did I check for conductivity between the l eads and the metal tube like it shows in the pdf from balboawatergroup, then yes, I tested that. -Darren

My Balboa VS501Z is not heating the water. The pump is working just fine and the filter is clean. The heater is 5.5Kw 800 15in 2x2 M7 Stud. I've tested all the locations mentioned in https://www.youtube.com/watch?v=GJaHPz75qJU and https://www.balboawatergroup.com/getdoc.cfm?id=1808. And I've got 240v across the black and the red L1 and L2. I've got 243v across the two copper leads going into the heater. All of this is when the heat light is on. I've tested all three fuses and they all have connectivity. How to figure out if it's the circuit board or the heater that has failed? My guess would the heater but that's just speculation. Hopefully this post works since I've repeatedly failed the "prove you're not a bot" questions on sign-up. The sign-up disagree on what day follows Tuesday, how many hours there are in a day, and what the third letter of 'letter' is. Please mods, be kind. -Darren