CanadianSpaTech

Since Trumps Tariffs I am (Canadian) really having a hard time helping Americans but today I will make an exception only because what I see you may never. It's how we all feel up here. Is what it is. First No Flow issue... Yes. Looking at your plumbing where it enters the face of the pump you have a Tee and a down pipe with a closed ball valve I can only assume is to drain the spa? So for the water to enter the pump it comes down the pipe hits the ball valve and goes back up and into the side of the Tee then into the pump face and pushed through the heater tube and the rest of the system back into the spa. Is there turbulence/cavitation occurring at the Tee junction adding air and/or reducing flow on low speed? Might have used a WYE fitting here but a direct 90/45 would be preferred. Research "liquid flow Through a Tee fitting". Perhaps you can find someone fluent in fluid dynamics. IMO everything else should be/looks correct... even the 30" lift Is this the cause of your issue... no idea I'm just spit balling but as a last resort should be considered if all else fails. @Spa Board Doctor thoughts on this? Like @Spa Board Doctor said try removing jet internals and increasing flow. Good Luck.

Hi Peter, Glad you posted where you are from as I am no longer interested in helping Americans. Is what it is. "The LCD in controller went bad"... Were you getting the same error message with the old topside? A lot of IN.XE packs have issues with the low level power supply capacitor on the board. A repairable issue. Remove the board from it's housing and check the capacitors for bulging tops. https://www.poolspaforum.com/forum/index.php?/topic/53524-gecko-inxe-spa-pack-stuck-in-boot-up-low-voltage-power-supply/#comment-208142

Might have a weak start/run capacitor on the pump. Are you turning the shaft at the back of the motor to get it going again?

Relays can be done DIY... but you need a iron the gets really hot to remove the solder. Some shops will do it some will not and tell you to replace. I take mine to a local electronics repair guy. @Spa Board Doctor might be able to help.

I never remove the screws from a split nut union unless the split nut union is the cause of the leak (rare). Use an oil filter wrench and back the off and to retighten them. You can also place a flat screwdriver against the raised nubs that go around the union and tap with a small hammer to loosen them off.

Post photos

If you have 240 going into the pack from the GFCI at the red and black wires (120 White Neutral to each red and black) and the heat indicator light on the topside is solid and not flickering and you don't get 240 at J100 to/and J101 or off the board lugs going to the heater element then bad relay.

Place in dryer and get warm. place in pop cooler when tubbing

Post photos of the topside the circuit board and the schematic on the inside cover so we can see what you have and how it is set up

A new topside? or new wifi module? Not that I am aware of. Test the glass fuses (F6- F4) https://lesliespool.com/blog/troubleshooting-spa-topside-control-panels.html?srsltid=AfmBOorLZ9hqM03U_zBUXYpkK719EbRU2xU6VWu6zmf22DfxzS4-4lZw

Not sure if this helps you out... https://www.pentestpartners.com/security-blog/hackers-in-hot-water-pwning-smart-hot-tubs-yes-really/

Yes

The one on the heater is the hi limit sensor and does not display temperature on the topside. Re temp sensor: Disconnect the connector from the circuit board. There might be another sensor attached to the connector. To remove the 2 wires from the connector you will need a small pic to depress the wires and pull them out of the connector. Jacuzzi has used 2 different styles of wire ends to go into the connector.. box end connector and a curled finger connector. Just make sure to verify the part number to match your year and model series. Once you get the wire ends disconnected attach a piece of string to it long enough to go from the pack to the filter area. When you unthread the sensor from the filter pull it through and then attach the new sensor wire to the string and work backwards. You might need to reuse the original o-ring or make sure to order a new o-ring. Don't think the new sensor comes with the o-ring Original one is usually still good. Tighten it back in enough to compress the o-ring but don't overtighten it. Good Luck

Usually on the sidewall in the filter housing. suspect

Jacuzzi Sensor Recall: https://www.jacuzzi.com/en-ca/recall.html If your spa is within the dates listed make them come and fix.