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Swim Dude

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  1. I also know Water World to be a great company. My company has installed over 15 Water World pools during the past 4 years, as a dealer you can't ask for a better process. They are always on time, with the proper equipment and crew ready to work... and every promise made by the owner and crew have always been satisfied. They do the entire setting and leveling of the pool, and take full responsiblity for pools that they level and set (unlike most manufacturers, they will most likely point you to a dealer and when something goes and wrong blame them, and the dealer will blame the manufacturer). I'm very pleased in dealing with their office personnel, crew leaders and workers - These are the most important characteristics I look for when buying and selling shells to the public- A company that will back ME and my company up in the case something goes wrong. Secondly, the quality of their pools is unmatched in my opinion. DEALERS, MANUFACTURERS AND HOMEOWNERS PAY CLOSE ATTENTION: - WATER WORLD IS KNOWN FOR HAVING THE THICKEST POOL IN THE INDUSTRY, SEE FOR YOURSELF!!! I have installed San Juan, Viking and Blue Hawaiian personally- and have seen many more shells up close and personal at various pool companies and trade shows. Check it out for yourself, Yes its true WATER WORLD WILL ALLOW YOU TO COME LOOK AT THEIR POOLS, MANUFACTURING PLANT, PROCESS, RAW MATERIALS THE WHOLE 9 - If you do decide to visit their factory, look at any pool on the lot, you will see the difference in thickness from any other manufacturer. The finishes are equally superior,(White or colored) I've never seen a repair on a colored pool from another manufacturer but we all know that colored repairs are the hardest to make blend. Water World sends FACTORY EMPLOYEES from the manufacturing line to repair all colored issues whether it be scratches from installation, delivery or surrounding work (decking, home construction or contractor accidents)Already giving the customer the upper hand against other manufacturers in advance. To this day I haven't purchased another fiberglass pool from another company in 4 years!! I can only imagine Water World will take equal care of Homeowners and Dealers alike, being that they truely are the ONLY MANUFACTURER THAT SELLS FACTORY DIRECT TO HOMEOWNERS AND OFFERS TURN-KEYS IN MULITPLE STATES. Contact Don at Water World for the best deal,(whether dealer or homeowner) this man is looking out for the consumer! (And us few small guys).. Good Luck! Happy Swimming!
  2. Not True... Always use extra caution when draining any pool. Take into consideration the amount of ground water beneath as it could cause major damage to the pool. Also, "straight walled" pools may cave in creating a "bow" in the walls if the water inside is removed. If you're replacing a tile border along the top, you shouldn't have any problem draining 10"-12" of water in order to do the work... I would suggest finding another company to do the work? I could possibly help, Where are you located?
  3. As a new member who has been following this story over the days, I would just like to make a few comments.. Con12340-Your pool was not purchased from Water World... Why would Water World have responsibility in the installation of a pool that they didnt install. Or even someone that they reccomended, you said yourself that they had good references...I'm sure he (contractor) has installed plenty of pools, but that does'nt make you exempt from the occasional problems that arise in constructing......well anything. Your contractor messed up your installation, and you blame Water World? It seems like you're looking for a handout from a large reputable company, being that you havent mentioned the name of your contractor, but have mentioned Water World plenty of times (and you evidentally dont have any type of agreement w/ WW except the warranty that came w/ your pool). Was the pool damaged when it arrived? Is it a bad pool?? NO, the installation was incorrect...Water World will stand behind the integrity of the pool, and I would'nt believe in a million years that a rep. from Water World said you don't have a warranty.
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