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Heater does not come on


David L

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I have a Hotsprings Jetsetter model JJ. S/N: JJ2H1322. I think it’s a 2006 or 2007 model. I have replaced lots of parts in attempt to get the heater working, without any success. I have replaced the circulation pump, the heater itself, the high temperature sensor and the control sensor.  I have also replaced the 3 water filters and put the jumper on the motherboard where the old pressure switch connector was attached. The heater LED lights up when the jets are turned off, but I still get no heat. I’ve now measured the  voltage on the heater board at the terminals for the heater when the LED light is on, and I get no voltage. I am guessing that the relays on the heater board are defective. I CAN, of course, heat the water by running the jets continuously, but obviously this is not the desired method. I have read here about bad heater boards and bad relays. Any advice on where to go next with this?  I plan on replacing the heater board unless someone pipes up and has a different suggestion....

Thanks in advance!

David

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This morning, after unplugging the unit, and then disconnecting the heater black and white wires, and then plugging  the unit back in, I measured the voltage at P3 and P2 with the heater light on, and only got 5 V. I then unplugged the hot tub again, and removed the relay board. Heat damage immediately became obvious. The pictures of the relay board are attached. I will be attempting to purchase a new one this morning as I can not find a used board or a place to repair this one. I guess I will take my chances with a new board...

AF226D6C-395B-4E44-9ED7-2ECFE5E4C134.jpeg

6C09EF54-DF22-4DE3-8F29-5B631A3FDD7A.jpeg

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I replaced the heater relay board and the hot tub is heating normally now. I’m going to hang onto the old heater relay board. If the new one fails within a short period of time I’ll see about getting the old one repaired

 

thanks for all you help!

 

david

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