Northerngirl Posted September 8, 2009 Report Share Posted September 8, 2009 Help Please...Just bought new Cal Spas tub at the State Fair. Did not know anything about the company. Got on my computer, and have seen many complaints about quality and service. Since I only have 3 days to cancel my order if I need to, I could use some help. I realize that people tend to write only when having problems, but would like to hear some positives... How do you choose a tub without any experience? Big purchase to mess up. Appreciate any help. Quote Link to comment Share on other sites More sharing options...
East TX Spa Posted September 8, 2009 Report Share Posted September 8, 2009 Cancel it...one of the dirty little secrets of the hot tub industry is that "If it's a deal at the fair, it will be equal or better at the showroom". The fair is a great place to see all the brands in one place for comparison, but there are no "special" deals available that can't be had in the showroom. From my experience, you usually end up paying more when you buy at the fair. Good luck! Terminator Quote Link to comment Share on other sites More sharing options...
Northerngirl Posted September 8, 2009 Author Report Share Posted September 8, 2009 Cancel it...one of the dirty little secrets of the hot tub industry is that "If it's a deal at the fair, it will be equal or better at the showroom". The fair is a great place to see all the brands in one place for comparison, but there are no "special" deals available that can't be had in the showroom. From my experience, you usually end up paying more when you buy at the fair. Good luck! Terminator Quote Link to comment Share on other sites More sharing options...
Northerngirl Posted September 8, 2009 Author Report Share Posted September 8, 2009 Thanks, I thought I did ok with price. I insisted on price that was $2,000. off their Fair Sale, and had him include EZ Pad. He was trying to use the EZ Pad to seal the deal, really resisted the price cut. I was firm with that. I have a sales background, know how to play it. My concern is the quality of the product and will they stand behind it. Don't have any knowledge of brands and quality. What tubs really are good??? Quote Link to comment Share on other sites More sharing options...
d1dennis2009 Posted September 8, 2009 Report Share Posted September 8, 2009 The most important thing to consider is how the spa fits you, wet test it before you decide. I would recommend that you get owner feedback and not make a rush decision, it will often bite you in the end. This is not to say anything about a specific brand or product, just suggesting you look around and see what is available and what fits you best. Dennis D1 Spas Tech Support Quote Link to comment Share on other sites More sharing options...
Dr. Spa Posted September 8, 2009 Report Share Posted September 8, 2009 Last time I looked into it, most of the complaints on Cal were rather old (the complaints DO have a date of submission). They may have cleaned up their act (other have made a similar comments recently). Quote Link to comment Share on other sites More sharing options...
spatech (the unreal one) Posted September 8, 2009 Report Share Posted September 8, 2009 Help Please...Just bought new Cal Spas tub at the State Fair. Did not know anything about the company. Got on my computer, and have seen many complaints about quality and service. Since I only have 3 days to cancel my order if I need to, I could use some help. I realize that people tend to write only when having problems, but would like to hear some positives... How do you choose a tub without any experience? Big purchase to mess up. Appreciate any help. I'll confess that I'm not a Cal fan but one thing that is true of ANY brand you purchase from any Fair is they have to have a local dealership or it’s a bad idea IMO. If they are just coming into town to sell at the fair and then leaving just as quickly you won't be too happy after the sale when no one is around and you need service, advice, parts, etc. (and don't believe any story about how they'll just contract someone locally). Make sure they have a local store and call the number to be sure its still in operation (use the dealer locator on their website to check if you are unsure). If they have no local presence they can save $$ by not having those pesky post sales costs tied into having a store which services the customer after the check clears. Quote Link to comment Share on other sites More sharing options...
Roger Posted September 8, 2009 Report Share Posted September 8, 2009 Help Please...Just bought new Cal Spas tub at the State Fair. Did not know anything about the company. Got on my computer, and have seen many complaints about quality and service. Since I only have 3 days to cancel my order if I need to, I could use some help. I realize that people tend to write only when having problems, but would like to hear some positives... How do you choose a tub without any experience? Big purchase to mess up. Appreciate any help. If it is priced like a middle of the road tub it is fine. But you never mentioned 2 grand off of what? 2 grand off 10 grand is to much. 2 grand off 6 is in the ballpark. Quote Link to comment Share on other sites More sharing options...
Spa Authority Posted September 8, 2009 Report Share Posted September 8, 2009 Most industry experts would agree that there are many better brands to consider than a Cal Spa. Quote Link to comment Share on other sites More sharing options...
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