Roger

What are you using for sanitizer? And how are you using said sanitizer?

Who hooked up the electrical?

Filters all clean? Any air in the pump?

Does the display come on? Have you checked the fuse/s inside?

Yea reset, and while it's disconnected check all your electrical connections.

Correction, the idea of using the pumps to offset the lack of full insulation, not heat.

Can you tell where it's leaking from? Is it in the equipment bay?

I like to use Majilube on all threads. Teflon take on some along with lube.

Not sure about this blue jean insulation thing your talking about. I think there are better choices out there than Maxx.

I'd agree with Doc on this. 99% of the leaks I have fixed are in the equipment bay. 1 leak in the plumbing for every 100 in the equipment bay. However freeze damage is different and caused most likely by a failure in the equipment bay (control panel, pumps, electrical) Do they all leak, yes eventualy. But leaks are not catastropic if you check and maintain your tub.

I think the primary reason water changes are reccomended at 3-4 months because it's all in the response of the water. Dirty water (high tds) is slow to respond to bubbles. (they move slower) And with fresh water the bubbles travel faster and the water clarity is beautiful. It's crisp.....less tiny foam bubbles. Theres nothing like fresh water and that first soak after a water change. So manage your CYA and TDS once that's licked, sounds like you have it, then go 4-5 months. If that doesn't work go less, or more.

I agree, poor customer service. Tell me why it's not working after you fixed it. It's only 3 1/2 years into a 5 year warranty. Have em bring a new control box, heater and topside controller. A guy for a day and 200 miles is 400 bucks though.......

   Get a meter from your dealer or buy your own, to put on the tub for 6 months, preferably all extremes. This is the only true way to know what the tub is costing. There can be many factors that are effecting your increase, more dryer time for towels, more lights for entrance and exit from the tub, amount of use, climate variations to name a few of many possible causes. Do you use a floating blanket under your hard cover? Is the hard cover fitting properly and always down tight? How much do you use the tub? Have your kwh rates increased because of a tier system? How often do you change your water? How is your filtering programmed? Double per month means how much to us? From 30-60 or more like from 100-200? I could go on and on but there are some things to start checking into.

I agree, the covers quality needs to be better the further north you get. Arctic does supply a very high quality OEM cover.

Could of been the connection? That's not a typical symptom from a loose ground.