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  1. Dr Wellness Spa G2 Tranquility. Hi, I need to replace this insert or even replace the entire jet assembly body thing. Can anyone help identify this by part number, or point me to a replacement product. I believe this is called a "directional" jet. Thank you in advance. Michele
  2. I am trying to do the decontamination process from Nitro. I have already done the enzyme part and dumped that. Now it's filled and I am trying to balance it to the TA of 80 and PH of 7.2. I've got the TA at 80 but nothing is getting the PH down. I just bought the test kit K-2106. The PH is showing at the highest level, and I only have to add 2 drops and it turns pink. So I check the book and for my 350 gallon spa I calculate that I need .63875 oz of muratic acid (18.89 ml) I do that and come back a few hours later or the next morning and test again. It gives me the same thing - high PH and 2 drops turns it pink. I've done this 4 times now. The only thing differently that I've done is that there is no filter. I accidentally missed the part of throwing the filter into the spa when I put the enzyme in and have a new one ordered. I didn't think it would be a good idea to put the dirty one back in. (The spa set with water for over a year - covered on a covered porch. Water was still crystal clear.) Any ideas on what I should do?
  3. Hello, Wondering if anyone can help me identify what this is. Recently had an FL2 error code on my spa and while inspecting the wires behind the panel I noticed some charring in an area towards the bottom of the control box. This was lying at the bottom of the box. The tub seems to work fine other than the FL2 error and I can’t find anywhere on the board where this would have come from.
  4. Recently remodeled our pool. When we put the pool in spa mode the jets don't create any disturbance (no bubbles). The heater still works and the Jandy e-pump is on highest rpm possible. Just not enough pressure to make the bubbles come when the spa is in spa mode. Any possible problems come to mind?
  5. I hope this is the right section for this. We have had a major problem with our spa jets for over a year and a half now. The pool/spa combo was built in 2008. I am a young adult child of my father who owns this pool along with my mother. I am a disabled dependent and this spa is what I utilize for physical therapy and pain relief, it is not just a simple tool of leisure. My father has always been horrible at maintenance. He never maintenanced our pool until summer 2019. He never changed the pool filters, never changed the heater (which finally busted a few months back and was leaking gas fumes all over the place), and he didn't get a new pump until the same time he changed the filters when it was chugging to its death. He was surprised to learn these things had life-spans and needed to be changed out, and of course never listened to me whenever I told him something was wrong with our pool. The jets had lost a lot of strength, reasonably, as our old pump started to die. However, when we got our new pump they were stronger than they had ever been. They were so strong you couldn't put your hand flat up against them and stop the flow of water when on high (3300 rpm). When the jets were like that it was extremely helpful to me as I have myofascial pain syndrome in my back and wake up filled with knots everyday. The jets being so strong got them out in no time. Just a couple weeks later though I noticed the jets seemed maybe 10% less strong. I use this spa everyday and can easily tell the most minute difference in jet strength. I'd say it went down to about maybe 25% less strength before my dad decided to clean the filters and see if that would help. They were very dirty and would get dirty very quickly now with this new pump. About as dirty in 2 weeks as they used to get in months (according to my father). For a while it was like that, the strength would go down, my dad would clean the filters, and the jets would return to pretty much full strength. Now, this far down the line the jets are at about 30% strength now, you can cover the jets with your hand so easily a baby could do it. Now my knots are extremely difficult to get out and take much longer and fewer get released. We had someone look at the jets and say the pressure was fine, which told me this guy had no clue what he was doing. He did this thing where he said he cleared out the jets by turning them on when the spa is empty or something like that (I'm not quite sure, I wasn't there), and he said that helped (it did not). He also said to use a degreaser on the filters which we have already done before. Something else to note, just before summer 2020 we had someone come to repair the solar panels for the pool. The guy who did that said when he popped open whichever pipe he needed to on a panel the water was trickling out, and he said it should've been shooting out, so there was some kind of problem going on. The pump pressure meanwhile read in a normal range. So, it isn't me making this up like my father says, a guy came and said there was an issue with the water pressure! My father says the jets are plenty strong for him, but he doesn't understand how important it is that they work how they are supposed to so I can get pain relief and gain mobility. He doesn't really care. Now, if anyone possibly knows what the issue is with our spa it would be a massive help. A spa should be in 100% working order all the time, I don't see how that is some crazy concept. This spa cost and continues to cost money and my father seems to not care that he's paying for something that barely works. He doesn't really use it so out of sight out of mind, but I don't have that luxury. Also, if anyone knows of a tool that can measure the rpm of the jets directly from the jets that would help a great deal too because I need a reading on that to show the jets are not at the pressure the pump is. Thanks.
  6. Hi! Have an older model morgan spa bottom 3 blinking lights, light above temp 4th icon with 2 vertical curvy lines staying lit - nothing coming on. Just changed the bottom fuse in the heater. Thanks so much!
  7. Hey Guys and Gals, I'm really hoping someone here can help me as I'm at a total loss... I recently moved into a new rental home and there is a nice 2006 Spa Coleman Hot Tub outback. It looks brand new. The owner of the property indicated it wasn't working but he would spend up to 200 on parts if I did the work to which I agreed to see if we can get it going. So first off it hasn't ran in about a year. The water in the tub is stone cold maybe 40 some degrees. When you power on the breaker the tub goes through what appears to be a self check and flashes 100 then 21 then 114 then 240 and then goes direct to an OHH (Overheat Code). I have verified DIP Switch 3 is on and all others are off as shown on the panel diagram. My immediate thought was one of the M7 sensors on the inline Balboa heater were bad. After pricing the 2 sensors I decided to just replace the entire heater with both sensors. The new heater cam today and I installed with both new M7 sensors it just fine with no issues and sure enough it still loads to the OHH screen. I am completely locked out of the panel all it will display is OHH and there is no function. Here are a few more factors that may help someone with more knowledge than me come to a conclusion... 1.) I can't find a rest button anywhere other than the GFCI Reset on the breaker panel. I have looked on the board and all along the power in cord. Am I Missing Something? 1A.) I have hosed out the filter. 2.) When I leave the power to the tub even though the OHH remains on the tub does go into its standard cycle and powers on jets to circulate water every 15 minutes. 3.) If I switch on DIP Switch 10 I get message CFE then A10. Which I understand is a programing mode for the factory and not supposed to be used by the end user. I didn't mess with it to screw up programing but did this to verify the board is in fact communicating with the topside panel. In my logic this says the board is working at least somewhat. 4.) Could it be the sensor inside the tub? That will be a bear to change the way its on the tub so I'm hoping to stay away from that if it's not the likely culprit. At the end of the day it's not my hot tub but I have a 2 year lease here and am willing to spend a few bucks to get it going. The one local spa place here charges 200 just to come out and have a look and then 150 per hour which I can't afford for just a diagnostic! Please help! I'd love to hear if you've ever experienced this or something similar and what the fix was. Happy New Year Everyone! Justin
  8. I am really wanting an inflatable hot tub, but am reading a lot of terrifying things. Most reviews are great, but I’m seeing a lot of reviews saying different ones fall apart after a year. I do not want to pay the extra money right now for a fiberglass hot tub. So is there any brand of portable spa that will last me a few years without problem? Or are they all garbage, that will die after one year? Thank you! regards, Ash
  9. I have a 2001 Hot Springs Landmark that isn't getting heat and the jet motor isn't working. The circ pump is working great. I replaced my relay board and my main board a few months ago and it has run great since then until now. I'm pretty sure the relay board is supposed to have a red light and a green light but all I am getting is a red light. The red and green light on the main board are lit up as expected. No other lights inside are on. The power light on the controls is on but the ready light isn't, again, to be expected. I would assume this new board is bad but I'm not sure. Any guidance on diagnosing this would be greatly appreciated.
  10. Hello, I have a Coleman SaluSpa that I’ve had for about 2 years now. I used it last year with no issues and then this year, I’ve had some issues with the water staying clean. I’ve attached some pictures and a video that show what’s going on. There is a lint like substance that floats around and when I try to scoop it up, it breaks up into tiny pieces. When I first remove the cover, it’s mostly collected itself in a couple big piles of whatever it is. I’ve replaced the filters, chlorine, PH, and shock has been applied consistently to ensure an uninhabitable environment For bacteria. So I’m not sure what’s going on. Had anyone else experienced anything similar? If so, whats going on? If not, what should I do? IMG_0242.MOV IMG_0243.MOV
  11. Hi there! We recently bought a house that came with a 14-year-old Tiger River Spa Bengal that appeared to be in excellent condition. It was set to 97 and the system panel showed "READY". And putting my hand in the water, the water did feel heated. I never had a hot tub before so I went to a local Hot Springs Spas dealer and they gave me a great run down of what I had to do. First step was draining and refilling. I shut down the power and drained it and removed the filter etc. I refilled the tub through the filter compartment. Once that was done, I put the filter back in and fired up the power. Control panel, jets, light came on fine but the heater didn't seem to kick in. The water remained at 78 even after hours of waiting. So I start googling. I tried removing the filter. I rebooted a few times. I removed the panelling and checked under the hood. There was a "Heater Reset Switch". I punched it and I did feel a click. I thought I figured it out but alas, the heater still wouldn't kick in. The switch didn't trip, though. I'm unable to reset it again at this point. Anyway, I opened up the box containing the board. Something called a "D9" is blinking RED. A "D10" is solid green. "LIM OK" is solid green. And "HTR ON" is solid red. I kinda assume that that guy means "heater on" and should be solid green... I took some photos: https://www.icloud.com/sharedalbum/#B0gGVfZ2vG3CaDy I have a service guy come on Tuesday, but I'd love to fix it myself and cancel the appointment. The question is, can I fix it myself or does this require some advanced skills. Any tips would be greatly appreciated!!! Thanks!!!
  12. So what now....? I got my Lay-Z Spa Hawaii Airjet at the weekend and set it up yesterday. Chemical readings seem to be ok. So the spa is heated up to 40oc. Do I now just leave it switched on or do I use the timer function thing (not that I have worked that out yet)? Complete novice no idea what I am doing. TIA
  13. Hello everyone! I'm a newbie here so please forgive my lack of knowledge. We recently got a hot tub and I'm wondering about a shock product that I keep seeing in a local retailer. It's called Clorox Pool&Spa Shock Xtra Blue 6-1. I am wondering if this is ok to use in a hot tub? The bottle says pool&spa, but since there are no direction for spa use.. I'm a tad confused. I looked up a material safety data sheet googled the main chemicals. It seems all the chemicals individually are found at similar percentages in other Spa Specific Products. I tried emailing Clorox and they never replied back. Does anyone use this or know if it's ok to use in a hot tub? Thanking y'all in advance. Trampas
  14. Just wondering if anyone else ownes an arctic spa baffin 45. I cant find any thing about them online anywhere. Just wanted to compare experiences with someone who owns the same tub to see if they have run into the same problems as me. Namely, the jets powered by pump 1 being very under powered. Pump 1 shutting down occasionally. And filter bypass valve breaking. Thanks, Josh.
  15. The bromine tablets I've loaded into the floating dispenser in my hot tub keep caking up together, forming a solid mass that is very difficult to break up and remove. What's the best way to clean out my floating dispenser and how can I keep this from happening again? Thanks!
  16. Hello all! I didn't get any responses on my last post so am trying again as I have now troubleshooted a bit further. I have a mid-2000s model Hot Springs Vanguard. Everything is working except I cannot get the heat to rise above 98 degrees, even when set to 104. Here is what has been tried thus far: New circulation pump New GFCI 20 amp breaker installed New heater - Note: I had to jump the pressure switch on the board because the new heater does not have the external cord that runs to the circ board Disconnected Ozonator from Circ board (Line was cut prior to me purchasing the house with said hot tub) No visible damage to circ board - removed and checked for the infamous burns on the back Recently re-wired to match the manual (IE: heater is hooked to the 30amp and pumps hooked to the 20 amp) I mention this because previously, they were reversed. The hot tub would get to temp fine then but would constantly flip the breaker. Once I determined it was wired backwards I switched everything according to the manual. I have tried flipping both the 20 and 30amp breakers on at the same time as well as turning the 20 on first and then the 30 (per the manual). Heat time is much slower now (previously would come to temp from ice cold to 104 in about 8 hours); Now it takes around 24 hours but still will not go past 98 degrees. Any thoughts? ideas? Note that the pressure switch jump worked fine when the wiring was reversed so I am not sure if this is related to this issue or not. I am rural and getting someone out to service is next to impossible! Thank you.
  17. Hi all. I just changed the water in my Tropic Seas spa (375 gallon, 6 seater) and when I turn the ozonator on, the water foams up. I am using a Nature2 spa stick and bromine along with Cense. I havent always had this foaming issue. I cleaned the spa after draining it. Filled it as I always have, test strips indicate everything in the recommended ranges. Any idea on this? Would love to be able to use the ozonator without this foam. I know some bubbles are expected because its air blowing through the water, but it foams up. Once the ozonator is off, it does disappear relatively quickly. Any help or thoughts would be helpful. Thanks!
  18. Feel like I've read every thread possible but looking for a simple answer I can't seem to find anywhere!! I currently have this paver patio laid in my backyard and I wanted to know if I can place the hot tub on top of the pavers that are already laid. As you can see, the pavers are slightly uneven (its very slight, less than an inch with some in the middle being a little higher than where the outsides would like) and I know hot tubs are supposed to be level. My question is what is the best way to level the hot tub on this surface? Is there a need to buy Handi-Spa pads and will placing a Spa Pad over this area make the hot tub sink in more level? https://www.spadepot.com/Handi-Spa-Pads-Box-of-3-P847?zmam=55673001&zmas=1&zmac=1&zmap=AC1058&gclid=EAIaIQobChMIx-e07aSV5wIVnv_jBx0o5AiREAQYBSABEgJllvD_BwE are what I am referring to Can I just buy heavy duty wedges and slide them around the hot tub to make up for the extra space? https://www.amazon.com/Ez-Shim-Heavy-Duty-Shims-count/dp/B002Y0LIQE Is another option to lay a level of gravel down to try to make up for some of the unevenness on top of the rocks? Or can someone just tell me if this uneven paver really isnt that terrible and I really shouldn't worry about it in the long run? Help is GREATLY APPRECIATED!! hot tub is here next week so I do not wan to dig up the pavers. I can always get a pad and put it on the grass but I've read pavers are a good choice. Thank you!!
  19. I have a spa that overflows into my pool. I noticed the jets suddenly were not pushing out much water, then my blower was not working. I replaced the blower, the new blower kept overheating. We narrowed it down to having some sort of blockage. We had rotorooter try and clear the line (way overpriced) then we used a gas pump and pulled the water back from the spa, hoping to dislodge anything, there was a small piece of plastic that came out. Then we pumped through the jets in hopes to push anything out. STILL, the blower is overheating and the jets seem very weak without the blower. ALSO the overflow into the pool is weak. I would think this means there is still something clogging behind the jets?? Is there a way to unscrew the jets? If so what tool? I have attached a picture of one of the jets. I think my next step would be to unscrew jets, if that dosn't work, drill a hole in the blower pipe to decrease back pressure but I would prefer to fix this right. I am just scare of breaking the plastic and creating more issues.
  20. I am looking for a new (external) heater to heat my hot tubs, currently using a "Coasts st-11" 11kW single phase heater, but I can't find a matching model sold in the UK. Can anyone provide me with a source for this (or suitable alternative) heater sold within the UK?
  21. I have a 2000 Sweetwater Palermo spa. The water temperature is 3 degrees lower than the digital readout on the display on my control panel. (the temperature from a thermometer of the water reads 97 degrees but the display reads 100). I have a new heater, new filter and recently changed the water. I've had this spa since 2000 and am very familiar with how it heats and this is really not normal for the spa. Any clues what the issue might be? Sensor, topside control panel, etc.? Thanks.
  22. My outdoor spa/hot tub started leaking two winters ago so I took it out-of-service, and had the local dealer out to look at it this Spring. They charged me $120 for a visit, spotted an obvious leak, then told me they no longer service spas. 8^( The good news is that apart from the obvious leak, and a few top-side parts that should be replaced (easy fixes), the controls, heater and pumps all seemed to work properly. Not bad for a tub that’s got to be 12-15 years old. So I gave up on it and tried to give it away this summer. No luck. Two potential takers both backed out after realizing what it takes to move one of these. Now I’ve got it blocked up, cleaned up a bit, and am determined to at least take a shot at repairing the leak. I got under the tub tonight and found the obvious problem… and I’m not happy. There is a PVC cap at the end of a manifold fitting and the cap hangs lower than any drain on the unit. Duh, I wonder why it cracked? Really poor design IMO. I was prepared to replace or patch a section of pipe, but this thing has me scratching my head. Not sure if these photos will help, but I think you can clearly see the crack looking from below in the first photo…I didn’t even have to scrape away any insulation. The problem here is that in order to try and get the cap as high as possible, the manufacturer jammed it on tight against the manifold stubs, one of which is not even used. Got any advice for repairing or replacing that cap? If I cut it off there’s no manifold left to slip a replacement cap on. So my thinking is to either: A) clean the surface of the cap and place and glue a new, larger diameter cap (if there is such a thing) over it, or drill a hole in the end of the cap and/or force the crack to open up so I can (hopefully) remove the entire cap. If I can do that, do I have any hope of cleaning up the old joint so that I might be able to install and seal a new cap? Thanks for any wisdom you can share.
  23. Posting on here as I feeling I’m getting the run around. I won’t post the make as I’m trying to work things out with the company. Few weeks ago my hot tub hit 107 , was set for 100. I was told it’s because it’s hot out. Bought this unit 3 months ago for a pretty penny. Upstate ny temps in mid 80s . Also one seat it’s jets stop working due to design flow. It’s been an issue since day one but besides the point. I powered it down and left it off for a day 85 degree day checked the temp through out the day. Went down 1 degree. It’s now set to 98, last night at 11pm was 101, got in after 20 minutes was up to 102. Have not checked today but I’m sure it’s still 101/102. Paid too much money to not use this 2-3 months out of the year. Never heard of this issue before . Seems to heat up with the jets running but the heater isn’t on. I was told it’s due to the heat generated by the pumps ??? It was 70 degrees out last night in the dark how much heat do these really generate. Seems like something broken they have been out 4-5 times already with no resolution. Any ideas escalate to manager ?? Request money off , contact bbb and consumer affairs ?? I went almost 2 weeks with out using it as it’s been too hot , not temp outside the water love spas and will use it every day. 107 is a health hazard let alone not being able to use it.
  24. Hi all, first time poster. So I had a hot tub growing up, but never really took part in the maintenance being a kid (although drainage and scrubbing was all on me 👌). That led to me wanting one again as an adult. I don't have a lot of room and I rent, so I found an mspa b141 "4 person" hot tub. (quotes because I can't even figure out how 4 people can actually fit it in! Not just space wise, the water almost overflows with 3!). That is an inflatable Hot tub for those wondering. So like most people, learning how to deal with balancing and water chemistry isn't instant, but through research and trial/error, I got the hang of it. I test my water fairly religiously and everytime before I go in, and manually clean debris + adjust chemistry as needed. The tub is apparently around 700L capacity. The last week or so however, I've been having a weird issue with free chlorine spiking. I use an aquachek digital tester and a standard test kit (adding chemicals to sample and comparing colors) as backup. The readings are accurate. I use chlorine tabs that are stabilized and they have worked perfectly, and the dosage is right. My ph is usually balanced, but tends to push towards the high 6s before I treat. Without adding a different dose or changing anything, I started getting free chlorine readings in the 7-9.8 range! Ph usually between 6.9-7.7, alkalinity around 100-130. I can bring it down by removing the chlorine tab floater, adding water, leaving it open for the sun etc.... But as soon as I put the chlorine back in, it will climb to those high levels within the day. I've shocked it with non chlorine shock which does not change the behaviour, and tried to put a less than recommended dose in. So I'm at a confused point here. This is free chlorine to be clear, and the numbers are apparently correct.
  25. Hi, we are looking for our first hot tub and I’m hoping you can help with some advise. We live in the Twin Cities, so efficiency during the winter extremes is very important for us. I’m not overly concerned with number of jets, stereos, lights, etc. What I am concerned with is insulation, reliability (in the hot tub and the dealer), and TCO. I’m curious to hear from others on here what their buying experience was and how they feel their hot tub did getting through this last brutal winter. I’d also love to hear opinions on purification systems (salt, chemical, ozone, etc). We are looking to get a 5-6 person hot tub for outside and I expect to pay between $8-12k when all said and done. Thanks in advance!
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