Silver1 Posted June 22, 2007 Report Share Posted June 22, 2007 My pumps will not prime. It says to open discharge side of the pump. I presume that means where the water will be coming out from to go into the tub. Please help... Quote Link to comment Share on other sites More sharing options...
In The Bubble Posted June 22, 2007 Report Share Posted June 22, 2007 Tell us what you did .... step by step. First step...water. Quote Link to comment Share on other sites More sharing options...
Strannik Posted June 22, 2007 Report Share Posted June 22, 2007 My pumps will not prime. It says to open discharge side of the pump. I presume that means where the water will be coming out from to go into the tub. Please help... Usually the pump has a cap which you unscrew to let the air out. What's your pump model? Also sometimes it helps putting a bucket of water into the pump (if the pump allows it). Quote Link to comment Share on other sites More sharing options...
stomper4x4 Posted June 22, 2007 Report Share Posted June 22, 2007 If by chance you have the Costco tub you need to fill through the filter compartment with the filters out. This purges the air and this might help regardless of what kind of tub you have. Quote Link to comment Share on other sites More sharing options...
Silver1 Posted June 22, 2007 Author Report Share Posted June 22, 2007 1. Filled via filter compartment 2. Waited for water to get to correct level 3. Turned on to PR mode and then started pump 1 and 2 4. After initial try, turned off the tub, opened up discharge side 5. Tried again with startup... Quote Link to comment Share on other sites More sharing options...
Silver1 Posted June 22, 2007 Author Report Share Posted June 22, 2007 It is a Costco tub, did the fillup via filter compartments but with filter in place. What should I do to correct, please don't tell me I have to drain and refill.. Quote Link to comment Share on other sites More sharing options...
Silver1 Posted June 22, 2007 Author Report Share Posted June 22, 2007 Spoke with Manufacturer and service call is on the way. Was hoping to fix myself and not have to rely on someone else .. but thanks to great posts like yours, guess will have to rely on some help... Quote Link to comment Share on other sites More sharing options...
Silver1 Posted June 22, 2007 Author Report Share Posted June 22, 2007 My pumps will not prime. It says to open discharge side of the pump. I presume that means where the water will be coming out from to go into the tub. Please help... Usually the pump has a cap which you unscrew to let the air out. What's your pump model? Also sometimes it helps putting a bucket of water into the pump (if the pump allows it). That's not a bad idea either. The discharge end of the pump is facing upward so that could be an option. Problem is when I unscrew the connector, water comes pissing out.. So I am assuming that there is allready from H2O there? Quote Link to comment Share on other sites More sharing options...
spatech (the unreal one) Posted June 22, 2007 Report Share Posted June 22, 2007 My pumps will not prime. It says to open discharge side of the pump. I presume that means where the water will be coming out from to go into the tub. Please help... Usually the pump has a cap which you unscrew to let the air out. What's your pump model? Also sometimes it helps putting a bucket of water into the pump (if the pump allows it). That's not a bad idea either. The discharge end of the pump is facing upward so that could be an option. Problem is when I unscrew the connector, water comes pissing out.. So I am assuming that there is allready from H2O there? You only need to unscrew it until you get a little water flow and that'll do it as far as purging the air enough tog et the pump primed. No need to wait for a gusher. Quote Link to comment Share on other sites More sharing options...
Silver1 Posted June 22, 2007 Author Report Share Posted June 22, 2007 Open the seal with the pum running.. I wasn't sure but the fella from HydroSpa (VERY HELPFULL) is telling me this is the way to go... Why am I thinking I am getting a bath from this tonight!!! On a side note, should these connectors be hand tight or with a wrench? Quote Link to comment Share on other sites More sharing options...
Parafly9 Posted June 22, 2007 Report Share Posted June 22, 2007 Some of us enjoy problem-solving Quote Link to comment Share on other sites More sharing options...
Pathfinder Posted June 22, 2007 Report Share Posted June 22, 2007 In all of the "helpful" posts Nobody has mentioned cracking the union on the far side of the heater element where your airlock probably occurred. 90% of the time thats where it is. Or take a Garden hose and a rag put it in the filter area stuff the rag around the hole turn on the water full from the tap then crack each union a little until the water comes each part. Take the hose out start your tub if this doesnt work theres something wrong with the pump. "Open the seal with the pump running" Is the dumbest thing Ive ever heard if thats the kind of tech support they offer All the best in the future. Quote Link to comment Share on other sites More sharing options...
spatech (the unreal one) Posted June 22, 2007 Report Share Posted June 22, 2007 Open the seal with the pum running.. I wasn't sure but the fella from HydroSpa (VERY HELPFULL) is telling me this is the way to go... Why am I thinking I am getting a bath from this tonight!!! On a side note, should these connectors be hand tight or with a wrench? It does not matter if the pump is running or not (though it'll get the equip area wetter if its running) and it seems like you did that already but go ahead and purge them again. I'm wondering if you're drawing air back in every time after you purge. Is the drain plug completely back in place? Is your water level above your skimmer? Quote Link to comment Share on other sites More sharing options...
Silver1 Posted June 22, 2007 Author Report Share Posted June 22, 2007 ... this is going to sound some stupid... but what the heck: "Drain plug back in place???" I have the cap on it but ... that's it. Should I have done something else as well? The water is covering everything except the two jets that are for the neck. I can add more water no problemo if that helps. Again, thanks for the help guys, really appreciate the tips! Quote Link to comment Share on other sites More sharing options...
Silver1 Posted June 22, 2007 Author Report Share Posted June 22, 2007 By far side, you are reffering to intake or exit of water? Quote Link to comment Share on other sites More sharing options...
John Karna Posted June 22, 2007 Report Share Posted June 22, 2007 So, are your pumps working now? Quote Link to comment Share on other sites More sharing options...
Silver1 Posted June 22, 2007 Author Report Share Posted June 22, 2007 ... got home 25 minutes ago all educated and ready to work, worst thunder storm of the year just started as I drove up to the house... just my luck. I am no genius but I am thinking 400 gallons of water with lighting bolts flying around is not the best time to try to stick my hands in the tub... but if it clears, will get cracking on it tonight! Quote Link to comment Share on other sites More sharing options...
spatech (the unreal one) Posted June 22, 2007 Report Share Posted June 22, 2007 ... this is going to sound some stupid... but what the heck: "Drain plug back in place???" I have the cap on it but ... that's it. Should I have done something else as well? The water is covering everything except the two jets that are for the neck. I can add more water no problemo if that helps. Again, thanks for the help guys, really appreciate the tips! Am i correct in understanding that the problem is now fixed? Quote Link to comment Share on other sites More sharing options...
Silver1 Posted June 22, 2007 Author Report Share Posted June 22, 2007 Well tried all these tips out, still no go. I am getting a trickle from the waterfall (Prob. circ pump) and the blower is going fine. But jets 1 and 2 nothing. I hear them going, but still no water. Tried to open up the discharge areas on both, put water down the filter holes with stuffed rag... checked the drain valve... any other ideas... B Quote Link to comment Share on other sites More sharing options...
spatech (the unreal one) Posted June 22, 2007 Report Share Posted June 22, 2007 Well tried all these tips out, still no go. I am getting a trickle from the waterfall (Prob. circ pump) and the blower is going fine. But jets 1 and 2 nothing. I hear them going, but still no water. Tried to open up the discharge areas on both, put water down the filter holes with stuffed rag... checked the drain valve... any other ideas... B Any chance they have gate valves on the pumps that are closed? Quote Link to comment Share on other sites More sharing options...
Silver1 Posted June 22, 2007 Author Report Share Posted June 22, 2007 Gate valves being those slide valves on each end of the heater element, no such luck. I am in the process of draining to refill again hoping that whatever is stuck get's drained out... The waterfall I presume is going off of the circ pump which is why it is running? Quote Link to comment Share on other sites More sharing options...
stomper4x4 Posted June 22, 2007 Report Share Posted June 22, 2007 Use a second garden hose and siphon water out of the tub and use the drain also. This well cut drain time in half. Take out both filters and fill into the filter compartment. Open all jets and center the diverter valve. With the filters in place the water tends to flow back into the tub instead of going into the filter ports. Replace filters before powering up the tub. The gate valves need to be in the up position to be open. Quote Link to comment Share on other sites More sharing options...
Pathfinder Posted June 22, 2007 Report Share Posted June 22, 2007 without being there I am staring to question either the wiring or the dip switch settings on the tub for I have never heard of both pumps being airlocked and not working. This is where your dealer would be setting up your tub and wouldnt be leaving till it was running. This is an example of the benifits of a dealer. Quote Link to comment Share on other sites More sharing options...
Silver1 Posted June 22, 2007 Author Report Share Posted June 22, 2007 I aggree completely on your statement about the dealer... my savings will have to be weighed against my downtime... If the dip switches or wiring was wrong, would the pumps even come on? Causse I can definately hear them. Quote Link to comment Share on other sites More sharing options...
soakerman Posted June 23, 2007 Report Share Posted June 23, 2007 The waterfall doesent operate on the circ pump but on " jet one" setting or low speed on the pump one. Quote Link to comment Share on other sites More sharing options...
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