dylangreene86 Posted May 20, 2020 Report Share Posted May 20, 2020 I recently bought this used Hot Tub and had an electrician run power to backyard and install a disconnect for it. Its wired directly to the box. Hot tub shows temp and that's it. Hit jets or clean and only hear a click. Now when I switch the breaker on, it trips after about 5 seconds. Hoping to get some help from anyone able. Its a 110/230 watt tub. Manual is online showing wattage specs and what not if anyone needs specifics, I'll pull what info I can. Thank you! Quote Link to comment Share on other sites More sharing options...
RDspaguy Posted May 21, 2020 Report Share Posted May 21, 2020 A hot springs wired at 230 volts uses 2 breakers. Please post a pic of the circuit board and wiring. Quote Link to comment Share on other sites More sharing options...
castletonia Posted May 21, 2020 Report Share Posted May 21, 2020 You have the wrong GFCI Sub-Panel which means the wiring going into the hot tub is not correct. 1 Quote Link to comment Share on other sites More sharing options...
dylangreene86 Posted May 22, 2020 Author Report Share Posted May 22, 2020 I just got this same answer from a hot springs technician. The problem is apparently there is supposed to be a diagram on the back of the control board cover but mine is not there. Is there anywhere to find this? It's not in the manual...only an overall schematic of the board. They will need the settings for the jumpers from what I understand. Thanks again! Quote Link to comment Share on other sites More sharing options...
RDspaguy Posted May 22, 2020 Report Share Posted May 22, 2020 Post a pic of your circuit board. In the equipment area is some manufacturers stickers, post a pic of those as well. Quote Link to comment Share on other sites More sharing options...
dylangreene86 Posted May 22, 2020 Author Report Share Posted May 22, 2020 Quote Link to comment Share on other sites More sharing options...
dylangreene86 Posted May 22, 2020 Author Report Share Posted May 22, 2020 Electrician coming back tomorrow to install correct 2 pole 30 and a single 20 amp breaker with wiring to spa. Hopefully I am getting closer to a working tub! Quote Link to comment Share on other sites More sharing options...
RDspaguy Posted May 22, 2020 Report Share Posted May 22, 2020 @castletonia, can you provide a jumper configuration from that sticker? Quote Link to comment Share on other sites More sharing options...
dylangreene86 Posted May 23, 2020 Author Report Share Posted May 23, 2020 I think that's going to be the issue. Nothing shows the configuration from what I can see Quote Link to comment Share on other sites More sharing options...
RDspaguy Posted May 23, 2020 Report Share Posted May 23, 2020 Oh, there it is. Page 20, fig 2. Quote Link to comment Share on other sites More sharing options...
dylangreene86 Posted May 23, 2020 Author Report Share Posted May 23, 2020 The problem is that the figure doesn't match with my board. I have 12 jumper slots, and where the wires connect to the heater board, I have an H1 connection along with 1-5 Quote Link to comment Share on other sites More sharing options...
RDspaguy Posted May 23, 2020 Report Share Posted May 23, 2020 https://www.manualslib.com/manual/747769/Watkins-Hotspring.html?page=29 Does this help? Quote Link to comment Share on other sites More sharing options...
dylangreene86 Posted May 23, 2020 Author Report Share Posted May 23, 2020 So it seems to be hooked up exactly as the diagram shows. Although the diagram says nothing about the H1 connection that comes after 1. Electrician here has hooked it all up but nothing seems to be working. All lights click on, can see the temp on the screen, but nothing is functioning like the circ pump, heat, etc. Red and green lights on both boards show up. Quote Link to comment Share on other sites More sharing options...
RDspaguy Posted May 23, 2020 Report Share Posted May 23, 2020 Your pump and circ pump are disconnected. I guess you know that... Use the link I provided, see fig 1 item c. Power jumper. Check the circuit board for dark spots that indicate burns. I think I see a problem on the relay board but it is hard to tell from pic. Quote Link to comment Share on other sites More sharing options...
dylangreene86 Posted May 23, 2020 Author Report Share Posted May 23, 2020 So I took both boards out and there are no dark spots or burns visible. All looks new and clean on both boards front and back. I hooked jets and circ pump up and the circ pump green ground connection trips the 20 amp breaker after about 5 seconds. If I unhook the circ pump green ground cable, all comes on and no trip. However, heater and jets still do nothing even with circ pump disconnected. Jumpers seem fine in the 4 and 5 spot Quote Link to comment Share on other sites More sharing options...
RDspaguy Posted May 23, 2020 Report Share Posted May 23, 2020 Your heater connot work without the circ pump. If it runs with the ground unhooked it is shorting to ground, did it get wet? If not, it is bad. Check for voltage at the pump terminals on the board. If you have voltage it is a pump motor issue, if not it is a circuit board or power issue. Quote Link to comment Share on other sites More sharing options...
dylangreene86 Posted May 23, 2020 Author Report Share Posted May 23, 2020 It wasn't wet. Even so, if circ pump ground is unhooked and everything comes on fine, the jets don't even work. I don't have a voltage tester so I will buy one. I'm really hoping it's not both the board AND pump. I will keep posted when I buy the tester and get a reading. Quote Link to comment Share on other sites More sharing options...
dylangreene86 Posted May 24, 2020 Author Report Share Posted May 24, 2020 Here are the readings I got. Forgive my ignorance, I've never used a multimeter prior to this. Terminals 2 and 5. 120V Terminals 2 and 4. 120V Terminals 1 and 3: 245V Jet Pump 1 readings: black: 10V white: 10V green: 120V Jet pump 2 readings: Greene: 120 White 10 Black 0 Circ pump readings: White: 120 Green:120 Black:120 Ozone readings White: 120 Black:0 Green:120 Ground of circ pump connected trips 20amp breaker. Disconnected no trip but connection still reads 120V. Hope this helps. Quote Link to comment Share on other sites More sharing options...
RDspaguy Posted May 24, 2020 Report Share Posted May 24, 2020 I have no idea what that means. Put one tester lead on the black wire, the other lead on the white wire. That is your voltage to the equipment. Turn on the jet pump, if you have 120v between the black and white wire and the pump does not run, then the board is good and the pump is bad. When checking the heater, it is the same, but the heater will turn off if the circulation pump is not pumping water through it. So leave the green wire from the circulation pump disconnected to test. Be aware that this creates a shock hazard from the bad circulation pump, so do not touch the water or any metal parts while you have the green wire disconnected. The gfci will prevent electrocution, but it will still bite you good. Quote Link to comment Share on other sites More sharing options...
dylangreene86 Posted May 24, 2020 Author Report Share Posted May 24, 2020 I went ahead and bought a new board, circ pump, and heater just to be safe. Looks like the heater relay board is the only thing working for sure. I'll update as soon as the new gear is installed! Here's hoping I'm closer to a fixed tub. Quote Link to comment Share on other sites More sharing options...
RDspaguy Posted May 24, 2020 Report Share Posted May 24, 2020 Well, you only have a couple parts left. Sorry we weren't more help... Quote Link to comment Share on other sites More sharing options...
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