Duck Man Posted August 16, 2006 Report Share Posted August 16, 2006 I am interested in the Martinique and there are no Caldera dealers in my town. I have found 5 dealers but all of them are in the 200-250 mile range. I am thinking of purchasing the Martinique but I talked to the manufacture and they told me that the dealer is responsible for any warranty work on the tub. Talking to the dealers and they are telling me it is too far to make a service run. Do people buy from out of area dealers often and what do you do about service? Second question: One of the dealers that I talked to is closing his doors and is making me a killer offer, is this a wise choice? I feel like I will have no support at all if I go this route, I can atleast call and get support over the phone with a dealer 250 miles away. Quote Link to comment Share on other sites More sharing options...
hottubdan Posted August 16, 2006 Report Share Posted August 16, 2006 Go for the killer deal. You will have the manufacturer's warranty. If the dealer does close his doors, they will make sure another dealer takes care of you under the warranty. You will have to pay travel charges, but a killer deal pays for a lot of travel charges. Quote Link to comment Share on other sites More sharing options...
Jim_The_Jim Posted August 16, 2006 Report Share Posted August 16, 2006 I am interested in the Martinique and there are no Caldera dealers in my town. I have found 5 dealers but all of them are in the 200-250 mile range. I am thinking of purchasing the Martinique but I talked to the manufacture and they told me that the dealer is responsible for any warranty work on the tub. Talking to the dealers and they are telling me it is too far to make a service run. Do people buy from out of area dealers often and what do you do about service? Second question: One of the dealers that I talked to is closing his doors and is making me a killer offer, is this a wise choice? I feel like I will have no support at all if I go this route, I can atleast call and get support over the phone with a dealer 250 miles away. You are obviously lost in the mire of sales rhetoric. Why would you buy something that you know nothing about? Here is a good place to start to understand. http://www.xxxx.com/BulletJets.html http://www.xxxx.com/Bogus.html http://www.xxxx.com/FullFoamVSThermallySealed.html Quote Link to comment Share on other sites More sharing options...
Duck Man Posted August 16, 2006 Author Report Share Posted August 16, 2006 You are obviously lost in the mire of sales rhetoric. Why would you buy something that you know nothing about? Here is a good place to start to understand. http://www.xxxx.com/BulletJets.html http://www.xxxx.com/Bogus.html http://www.xxxx.com/FullFoamVSThermallySealed.html Jim_the_Jim...... Go toHell!! Is there an ignore button on this site? This guy really bothers me! I think I've seen his picture on the national sexual predators web site. Quote Link to comment Share on other sites More sharing options...
porkweez Posted August 16, 2006 Report Share Posted August 16, 2006 My wife and I bought the Caldera Martinique in June, and we love it! Our dealer is local, within 10 miles of our house, so I don't know about long-distance service. Good luck to you. Quote Link to comment Share on other sites More sharing options...
Duck Man Posted August 16, 2006 Author Report Share Posted August 16, 2006 My wife and I bought the Caldera Martinique in June, and we love it! Our dealer is local, within 10 miles of our house, so I don't know about long-distance service. Good luck to you. Can I ask what you paid? Quote Link to comment Share on other sites More sharing options...
LoneStar Posted August 16, 2006 Report Share Posted August 16, 2006 I would buy the tub, most manf will still cover the parts and then you can work with there tech department. I am interested in the Martinique and there are no Caldera dealers in my town. I have found 5 dealers but all of them are in the 200-250 mile range. I am thinking of purchasing the Martinique but I talked to the manufacture and they told me that the dealer is responsible for any warranty work on the tub. Talking to the dealers and they are telling me it is too far to make a service run. Do people buy from out of area dealers often and what do you do about service? Second question: One of the dealers that I talked to is closing his doors and is making me a killer offer, is this a wise choice? I feel like I will have no support at all if I go this route, I can atleast call and get support over the phone with a dealer 250 miles away. Quote Link to comment Share on other sites More sharing options...
gvernt Posted August 16, 2006 Report Share Posted August 16, 2006 I am interested in the Martinique and there are no Caldera dealers in my town. I have found 5 dealers but all of them are in the 200-250 mile range. I am thinking of purchasing the Martinique but I talked to the manufacture and they told me that the dealer is responsible for any warranty work on the tub. Talking to the dealers and they are telling me it is too far to make a service run. Do people buy from out of area dealers often and what do you do about service? Second question: One of the dealers that I talked to is closing his doors and is making me a killer offer, is this a wise choice? I feel like I will have no support at all if I go this route, I can atleast call and get support over the phone with a dealer 250 miles away. Quote Link to comment Share on other sites More sharing options...
Jim_The_Jim Posted August 16, 2006 Report Share Posted August 16, 2006 Jim_the_Jim...... Go toHell!! Is there an ignore button on this site? This guy really bothers me! I think I've seen his picture on the national sexual predators web site. I am sorry if I offened you by trying to help you. If you are so darn angry about learning something, then please let you ignorance and foolishness be you guide. May God Bless you and your loved ones. Quote Link to comment Share on other sites More sharing options...
gvernt Posted August 16, 2006 Report Share Posted August 16, 2006 Don't even think about question 2. Yes, you have the manufacture warranty, but what about labor and workmanship? My pool dealer went belly up after 80% completion and I had to hire an attorney to get out of my contract, so that I can finish with another contractor. No other contractor will go in and finsh up anybodies work unless you can prove your current contractor is out of business. Quote Link to comment Share on other sites More sharing options...
deestruhart Posted August 16, 2006 Report Share Posted August 16, 2006 I am interested in the Martinique and there are no Caldera dealers in my town. I have found 5 dealers but all of them are in the 200-250 mile range. I am thinking of purchasing the Martinique but I talked to the manufacture and they told me that the dealer is responsible for any warranty work on the tub. Talking to the dealers and they are telling me it is too far to make a service run. Do people buy from out of area dealers often and what do you do about service? Second question: One of the dealers that I talked to is closing his doors and is making me a killer offer, is this a wise choice? I feel like I will have no support at all if I go this route, I can atleast call and get support over the phone with a dealer 250 miles away. I think the Martinique is a great Spa weel made and will not be giving you maintenance nightmares. So If your getting a great deal and are looking for a well made Spa with a good warranty go for it. There should be service guys in your area that can help you fix your spa and find out how to get the parts and labour paid for. A good freind of mine called around found a spa service guy who was familiar with the tub and got him to call explain the problem, got the part shipped and the warranty taken care of. Watkins is the manufacturer for the caldera martinique. You can call a tech at the company and get all the information you need 1-800-669-1881 they are located in San Diego. Good luck! Quote Link to comment Share on other sites More sharing options...
hottubdan Posted August 16, 2006 Report Share Posted August 16, 2006 Don't even think about question 2. Yes, you have the manufacture warranty, but what about labor and workmanship? My pool dealer went belly up after 80% completion and I had to hire an attorney to get out of my contract, so that I can finish with another contractor. No other contractor will go in and finsh up anybodies work unless you can prove your current contractor is out of business. A spa warranty is totally different than dealing with contractors. What is being discussed here is a manufactruer's warranty backed by a fortune 100 company. They will back their product and make sure the spa is repaired if needed...parts and labor. Quote Link to comment Share on other sites More sharing options...
porkweez Posted August 18, 2006 Report Share Posted August 18, 2006 We paid 6950 total, which included delivery, set up, steps, ozonator, chemicals, cover, 2 rubber ducks, and tax. We love our Martinique! Quote Link to comment Share on other sites More sharing options...
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