CanadianSpaTech

Any Chance there is a schematic on the inside cover or on paper attached to the back of the spa pack. Looks like the pump fuses F1 and F2 are missing and also the smaller fuse F3 that powers the circuit boards. As for the damaged heater male female connector you could cut the male end off and add spade connectors and then disconnect the female end from the circuit board and attach the heater wire directly to the circuit board in essence just deleting the male/female connection. Male end is the wire coming from the heater with the red end on it Female end is the part mounted to the spa pack the male end plugs into.

Need to see pack to identify correct panel. In Canada contact https://www.poolandhottubdepot.com/balboa/

https://balboadirect.com/images/docs/topside/40887_B.pdf Post photo of the topside. Could it be VL401?

The topside is made by Gecko Alliance but likely proprietary to Freeflow. Post pics of the spa pack and schematic on the inside cover if there is one. The Gecko IN.K330 is close but can't say it would work without seeing the pack. https://geckokeypads.com/ink330overview

nothing

no video

Post some photos and a list of what you need. Where are you located US Canada Europe?

Ok you need to use a spoon.. yes a spoon and dig away the yellow foam. Don't worry about replacing it when the repair is finished. Remove as much as you need to find the leak. You need to see the leak and trace where it is coming from then we can advise you from there. Let us know From your earlier photos and description I was under the impression the water was coming up through the hole in the T handle where the red clip is.

@RDspaguy They can only fire one of us...lol Respect.

Let the neighbor's 20 yr old son use my spa once for a party. They had lots of wobbly pops and a slip and slid set up using dish soap on it to slide better then used the spa. When I got home it was like a foam party at a rave. Good party though. Woke him up at 8 am after he had gone to bed at 4 all wasted and made him drain, clean and fill. Thought he was gonna die...lol

@RDspaguy I prefer Diva 💋 .... and it's NEVER my fault Want more drama... There is a 678% chance you will have to tip the spa on it's side and take the bottom off the make the full repair. That's what she said... I'll let myself out Bush fix $30... full repair by a Tech if you have to have movers in to stand up the tub and lay it back down again post repair... $1000 + But that's CDN $ so...

https://www.geckodepot.com/fichiers/documentsProduits/GDA/en/Techbook_in_xe_EN.pdf pages 43, 44 are you sure the sensor connections off the heater tube connecting to the board is good. The sensor connector is tiny and can be hard to attach. Or remove it and check for bent pins off the circuit board. Verify water level is high enough, filters out until issue is fixed, check for partially closed gate valves, When you power the spa up does the main 2 speed pump start in low speed and you have water flowing in the spa with normal pressure. The sensor needs a good flow rate of water from the pump or it will throw an error. Check the face of the pump for blockage. I've pulled everything from kids toys to t-shirts and G strings out of the front of the pump. Are the pump returns in the foot well clean/clear of debris?

If you are washing your bathing suits with the regular load of laundry it will pick up the detergent and when you go in the spa it's just like a washing machine and will release the detergent and foam up like it is designed to do. Don't wash just rinse. I have been using Spa Marvel lately. Bottle every 3 months on refill with great results.

Ouch I'm in Ontario

Please start your own post

Now bush fix... pull the T handle out of the valve and 2 part Devcon plastic weld epoxy the hole. Pack it in there and plug the hole. Epoxy is sticky and messy and you have a very short working time so have everything ready to go. I am assuming it is leaking thorough the handle and not a crack in the valve body. Downside.. you have to make sure the slice valve part of the gate valve stays in the up position so as to not block flow if it drops. It should stay up without the handle attached but... Might have to remove the pump so you can get something inside the pump union and make sure the slice is held up. Get the epoxy deep enough it might hold the slice part up...forever. If you do a bush fix and it works great if it fails no biggy and go back to plan A... full repair. Let us know how it goes.

Starting at the pump and working back you have a 45 degree pump union glued into the gate valve, The gate valve is glued into a 2" x 2" x 2" T fitting. You have soft plumbing on the far side of the T fitting and it can be cut where the soft plumbing goes into the T fitting. You will likely have to use a 2" coupler to add in a piece of 2" plumbing to reattach it back into the T fitting. Anytime you cut something you end up 1.5-2" short. Sometimes you get lucky and have enough slack in the soft plumbing to be able to reattach it but you will likely not so you have to use a coupler and a 3" bit of 2" soft hose. NOW the difficult part... where does the other "leg" of the T fitting go to... You can't cut rigid plumbing FITTINGS and reattach a new piece. You have to go to soft hose to soft hose to the pump union and replace everything that is a rigid fitting in between. On the pump side new union then new Gate valve then new T fitting straight through to Soft plumbing. You need to dig out the last side of the T Fitting and see where it goes and if you can get to a spot with soft plumbing that you can cut add a 2" coupler and a 3" piece of soft hose to rejoin the soft plumbing back into rigid pipe and rebuild it all. If that last "leg" of the T fitting goes directly into the pump return fitting in the foot well you will be replacing that as well. You have to do all this AND get it all to line up so the pump union can sit flush up against the pump face so it doesn't leak. I attach the pump union first and work from there dry fitting everything first so you know it's flush up against the pump face. Side note.. you might have a straight section of 2" rigid plumbing that goes into the T fitting instead of soft plumbing and it could be cut and a coupler used just like with soft plumbing... cut it and add a coupler to the straight rigid pipe and use soft on the other side of the coupler to go into the T fitting. It doesn't have to be rigid pipe. Dig out that foam and see where it goes. Post more pics and we can go from there. You can buy a serviceable gate valve that can be taken apart if ever needed in the future and if they had of used one you would not be in this situation. It has o-rings that can wear out but are cheap to replace ...but that would be to easy... and we all know nothing is easy...ever. Would love to take an spa engineer/designer out for a day and say here you fix it.

Yep, That T fitting scares me where does it go and what other rigid plumbing is attached to it we can't see. As we say in Canada...might snowball

I might have a used board. Where are you located?

This work? https://www.spadepot.com/gasket-Kit-4-Watkins-Hot-Spring-Double-Barrel-Heater-P3111 https://www.spadepot.com/docs/Double-Barrel-Heater-Gasket-Kit-Instructions.pdf

No heater it uses "friction" to heat...long story.. mainly the heat coming off the pump is what heats the water... Recommend when filling use hot water if you can. These spas can take 36 + hours to heat from a cold fill so using hot water will save you a lot of time and money on hydro. Start a bucket brigade if you have to. Once heated it will work for you but temp will drop while using it especially Winter if your in a cold climate. Enjoy

Do you have one you can measure?... post photos of? Could contact Sunrise. Have serial number and call them. See attached Link. Will likely be listed. https://parts.leisuremanufacturing.com/product-category/filtration/replacement-cartridges/

@RDspaguy That looks like so much fun...you get all the easy jobs...lol 😈

Yes and it's simple...Don't be a ***. We have helped thousands by sharing our knowledge for FREE on our own time and ask nothing in return. If someone wants to offer money as a thanks for helping we ask they either make a small donation to THEIR local food bank or to simply pay it forward with a random act of kindness like buy the guy behind you in a drive through his/her coffee... hold a door and say Good Morning to someone...do we always have the answers nope. Will we try...Always...unless your a ***. Don't be a ***.

and GENTLY rotate it out while stopping for a sip of tea every now and again. Remember to breathe and 🙏 🤣