Leaderboard

Is this the first time the tub has run at that location? Is it on a gfci breaker? Check your incoming power to verify you have 240v red to black and 120v red to white, and they are connected properly at the spa.

But are they pro rated over the life of the warranty? What do each charge for a trip fee to come out to service the warranty? Can range from $60 to $180 CDN. Jacuzzi will likely be somewhere on the higher end. There are a lot of jets in that Balneo spa but most are small type jets and you might not find them very comfortable. What else are they offering? Things like delivery, start up chems, steps and cover lifters, GFCI... can all add up and can usually be negotiated into the sale to get you to sign but do it at the end after they have given you a price. No extras no deal good bye... "no wait come back".. "ok just spoke with my manager and they say if I add them in will you sign on the dotted line" is usually how it goes. Remember they are likely on commission and it is their job to get as much $$$ out of you as possible. Most will break before loosing a sale. Some $$ is better than 0 $$ at the end of their week. IMO always take them to the brink then walk away at least once.

I'm told I need a hobby and your posts are as good as any...

Warranties NEVER cover ALL parts. Especially those that can be damaged by neglect or bad chemistry. For example, they say things like "10 year plumbing warranty", but don't mention that they don't consider jet inserts to be "plumbing". So when your spinners start blowing ball bearings into your spa, it's not covered. Same goes for gaskets/o-rings, light bulbs, and even heaters and pump seals in some cases. Likewise, there are exclusions, such as freeze damage, which is considered neglect even when it resulted from the failure of a warrantied part and you called for service the day it tripped the breaker but the dealer can't get there til next tuesday and by then it froze. Not covered. You can read the fine print but it won't help. You only find this stuff out after you submit a claim and it is denied.

https://www.spadepot.com/Balboa-VS-Spa-Control-Kit-P3185 New complete control system with heater and topside. Just saying...

I did tip the relay board forward and it looked good on the back around the relays. Only area was top right that was darkened. Have a new heater unit ordered. Heater needed to be replaced one way or the other due to the leak/drip and overall condition of the pressure switch that has a lot of green corrosion. Just the pressure switch not available and have to replace the complete heater unit. Relay board will likely be next but customer is not in a big hurry so one step at a time I guess.

Well, I know you have a fragile ego, so I try to keep your spirits up. 😉

I know how hard that must have been... Feeling all warm and fuzzy now...might even be blushing a bit

@Jeepers22 @cranbiz Looking at the promotional video on the Trevi Website the Video is made at the Dynasty Spas Factory in Tennessee but everyone in the Video is wearing Trevi shirts...lol. So Balneo Spas are likely NOT made in Quebec. I know Trevi sells a LOT of spas and has a large dealer network in Quebec. Most if not all are relabeled Dynast Spas. I don't think Trevi actually makes spas even though you will see their name embossed in the acrylic. The Balneo line will likely come out of the Dynasty Spas factory. I am not knocking any of that. I really like Dynasty Spas. Vetting the dealer should be top on your list. Trevi vs Jacuzzi. Dealer Reputation, Call out fee's, Warranty should all play a critical role in your decision. Jacuzzi is what it is. You will pay extra for the name but they also hold resale value better than most down the line. What model Balneo are you looking at for comparison.

Larger jets offer more therapeutic value than smaller jets. The Jacuzzi salesman is right. Never heard of Balneo spa's. Maybe our friend @CanadianSpaTechcan chime in here about them. From what little info they have on the website, I don't see anything about insulation type. In the frozen north, I would get the best insulated tub I could find. I know the Jacuzzi is well insulated.

Every BP pack I have seen is black not grey and that board just doesn't look like it fits that pack/housing. Post a photo of the white sticker on the top of the pack.

That is the heater. https://www.spadepot.com/Spa-Heater-Aseembly-Smart-Low-Flow-6500-310-Sundance-P2458

Nope, that one does not have the mode dipswitch.