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Jersey Hot Tub Repair

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About Jersey Hot Tub Repair

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    Spa Guru

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    New Jersey
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    Hot Tub Repair & Scuba Diving
  1. 2008 Cal Spa Broken Pipe

    Sorry, there's no frame of reference in the photos so I don't know what I'm looking at. I've never seen a jet with a check valve/baffle. Jets are, for the most part, extremely uncomplicated, just a few holes for air and water. My guess is that you should remove and replace the jet housing. I'm not sure what's shattered, but I am sure it's not supposed to be. Dave
  2. Circulating pump issues

    That should cause an overheat error. Is the red light flashing? If the pump doesn't turn on, check for voltage where it's connected to the circuit board. If you have voltage and the pump doesn't turn on, it means the pump is bad. If there's no voltage, the problem may be elsewhere. Dave
  3. Circulating pump issues

    When operating properly, the circ pump does not make a lot of noise. You can usually feel it vibrating slightly. Those pumps operate 24 hrs/day and are likely to fail after a few years, so they're always suspect. You could try bleeding out the hoses in case there's trapped air before buying a new pump. Also, that pump is usually connected through a fuse in the control box. Occasionally the fuses will blow. The fuse is in a screw2 in socket in the rear of the control box, so it is a challenge to get it out. You are probably referring to a bonding wire. The grounding wire is inside the wiring harness to the pump, the external solid copper wire is a bonding wire. Most pumps from the past 20 years or so have bonding wires for pumps and air blowers.. I've seen some modern Laing pumps (which is what HotSprings uses) that do not have connectors for bonding wire. Dave
  4. 2008 Cal Spa Broken Pipe

    The top photo looks like shattered PVC. I'm not sure if I'm looking down into an elbow or a plug, but it certainly looks like broken pipe. Dave
  5. Balboa VS500Z HL/LF Codes

    It may be that the motor in the pump has a problem and it is tripping the internal thermal shutoff switch. I've seen this before. It may be that the motor is actually overheating, or that the thermal cutoff circuit is malfunctioning. Either way, you're going to need to either repair or replace the motor. What happens is the motor thinks it's too hot and shuts down. The spa pack, meanwhile, has the heater circuit turned on and is expecting water flow. Since the heater is on, the water in the heater quickly begins to boil, and the sensors report an HL error. The board turns off the pump and waits fifteen minutes (or whatever it's reset time is). Then it tries to turn the motor on again, which works because the motor has cooled off a bit. The motor runs a few minutes and trips the overheat sensor, triggering another HL error. Eventually, after too many HL errors, the spa shuts down. If the motor is actually overheating, it will be hot to the touch. Unbearable to touch for more than a second or two. It's normal for a motor to be warm (around 120 degrees F) , but not painfully hot (I've seen 160 degrees F). Dave
  6. 2005 Hot spring sovereign leaking below moto massager

    I would recommend to cut out the cracked piece and replace with new pipe. There may be one or two people who have had success repairing damaged pipes, but from my experience most glued cracks don't last. Unfortunately, if one spot is freeze damaged, it's not unlikely to have more freeze damage in the tub. Hotsprings tubs can be a real bear to work on with all that insulation. Dave
  7. Evolution by Strong, 7 Year Report

    As castletonia said, the bleed lines are to prevent air locks when filling the tub up. They sometimes work. Many repair guys just plug up the hoses when replacing the pump. Personally, I try to use them. I've run into plenty of older spas where someone has put a pencil, bolt or dowel into the hoses with a hose clamp to close them up. To remove the hose from the old wet end, a heat gun will generally loosen the glue, or you can just cut like you said. Strong Spas, who manufacture the Evolution, like to spray insulation onto the base of the tub interior, sometimes immobilizing those hoses. The different PSI rating won't matter, as the water in those lines isn't under pressure, it's connected to the suction end of the pump. Gate valves are great for the first few years of the spa's life. When parts start to get old, so do the gate valves and they become a problem. The only time I've ever seen a gate valve stop the flow of water was in a spa less than a year old. Otherwise, I carry plugs to put in the hoses. For a really old spa, I won't even attempt to close the gate valve, I just drain the tub. I've seen a few gate valves break or leak after being used, and draining the tub is less work than having to turn a pump replacement into a pump replacement and plumbing repair job. I've seen one tub in the past 5 years with ball valves. It was made by Arctic Spas. The tub had had a winter freeze up and leaked everywhere except at the ball valves. Dave
  8. Balboa VS500Z HL/LF Codes

    Is the pump shutting off prior to the HL/LF errors? Dave
  9. Hot Springs Classic Model F - Light Bulb

    Are the spade connectors on the circuit board clean? I'd try cleaning them off with some fine grit emery sandpaper, just to make sure you are getting a good electrical contact. Dave
  10. J-350

    Many of customers have been having reporting good experiences with Pleatco filters. That's all we recommend now. Dave
  11. Strange behavior during extreme cold temps

    When the temp reached 114, did you get that number from the control panel or from an independent thermometer? In other words, is that temperature accurate? Most Ssundance's uses a temp sensor that is mounted in the filter compartment. Is that what you have? If so, it could be that cold air is hitting the back of the sensor (the part that's not in the water) and affecting its measurements. You could try stuffing a bit of fiberglass insulation into the cardboard or plastic tube the wires feed through, just to stop cold air from reaching the sensor. More likely, your temp sensor is bad. They're not that expensive and easy to replace. Make sure you buy the mounting o-ring as well. It's a $.29 cent part, I don't know why they don't include it with a new sensor, but they don't. You'll have to drain the tub down to install it. Dave
  12. Thermospa-Paid for, but no ozonater?

    Here's a photo of a thermospa ozonator from their website: https://online.thermospas.com/product-p/ap1220.htm BTW, they list it at $249, not $1500. If they really charged you $1500 for a $249 component, I'd give them a call and ask them to explain why. Thermospa is a good company and doesn't make a living ripping off its customers. It could be a mistake, or it could be a misunderstanding. Dave
  13. 2003 Sundance Altamar main 2 speed pump won't run

    Sounds like the pump is bad. I wouldn't waste my time trying to repair a 15 year old pump, get a new one. To verify the pump's bad and it's not something else, I would take the other pump, that is the good one, and connect it to the first pump's connector on the circuit board. Then see if the control panel buttons operate the second pump as expected. You could also connect the suspected bad pump to the other pump's connectors to see if the malfunction continues. The whole point of swapping the pump wiring is just to verify it's the pump that's bad and not the circuit board. Dave
  14. Dr Wellness/laguna Bay Spa Reviews?

    The balboa pack doesn't exactly send 220 to the heater. It sends 115 to each electrode. First of all, at the circuit board, you should get 230V if you measure across the heater strap connectors. If you don't, the problem is at the board. Next, check the voltage at the heater electrodes: left electrode to ground. Should be 115VAC right electrode to ground Should be 115VAC across both electrodes Should be 230VAC when the heat light is on If you're reading 0 across both electrodes when the heat light is on, either the element is bad or the circuit board is bad. Power down the spa. Disconnect the heater from the circuit board. Make sure you hold the bottom mounting screw when you turn the top one or you will break the electrode. Check continuity across the element electrode. If there's no continuity, the element is bad. What do you find? Dave
  15. Wiring diagrams for heater

    If it's got a Watkins control pack, the heater would be connected to the mini circuit board on the left side of the pack. If it's a 230VAC installation, Black generally goes to H1 and White to H2, however both lines are carrying 115VAC so it's doesn't matter which color is connected to which terminal. Dave