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Caldera Spas

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Everything posted by Caldera Spas

  1. Caldera Spas
    Unfortunately you cannot test without water in the spa.
  2. Caldera Spas
    The next part you'll need to replace is the control thermistor p/n 72493
  3. Caldera Spas
    I recommend contacting your dealer to have them perform the 230V soft jumper configuration so the spa recognizes the new voltage. I also recommend the music system available from your dealer as it will be compatible with the components already installed.
  4. Caldera Spas
    A 2005 Geneva should have flexible conduit for that cord running from the equipment area to the auxiliary control panel. You should be able push a fishtape through the conduit to pull your cord end back through to the equipment compartment so it can be connected in the control box.
  5. Caldera Spas
    *Edited*
  6. Caldera Spas
    Hi Joe, water sanitation can sometimes be challenging, as there are many possible contributing factors in most cases. We'd like to help out in any way we can. Please give us a call at the Caldera Spas customer service department (800) 669-1881 ext. 8432 Mon-Fri 8-5 PST just ask for Mike.
  7. Caldera Spas
     Did you mean to post something? I've been looking for a price on the Caldera Cantabria but I can't seem to locate any dealers that carry it. Most say that they can carry Hot Springs OR Caldera but not both Hi 3nickles, Unfortunately there was an error in posting, and the forum does not have a "delete" function. Have you contacted your local Caldera dealer (http://www.calderaspas.com/shopping-tools/find-dealer)? They are your first stop. They may not carry Hot Spring AND Caldera, but they should be able to provide you with additional information on the Cantabria. Thank you, Erica The Caldera Spas Team
  8. Caldera Spas
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  9. Caldera Spas
    Hi Rosanna, I'm sorry to hear you're having some trouble. Please call the Caldera Customer Service Team directly so we can assist you as soon as possible and identify the problem. The team can be reached at 1-800-999-4688 x8432. Thank you, Erica The Caldera Spas Team
  10. Caldera Spas
    Hi Daddynme2, Spring Dance is a fantastic dealer, with several years in the business. I guarantee you the trip will be worth it. If you message your information I can reach out to them personally to ensure you receive excellent service. Thank you, Erica The Caldera Spas Team
  11. Caldera Spas
    Hi Daddynme22, I encourage you to take a look at the Caldera Geneva and Niagara. The Geneva seats 6 adults and the Niagara seats 7. The 8-seat Cantabria mentioned in the chain is an excellent spa and very roomy. The Geneva and Niagara are just as deep, but not quite as large. Caldera Spas are build to last, with an emphasis on Pure Performance, Style, and Comfort. Hydrotherapy is top of mind. I encourage you to take a test soak at your local Caldera dealer (http://www.calderaspas.com/en/shopping-tools/find-dealer/). I am happy to answer any questions you may have during your spa search. Thank you, Erica The Caldera Spas Team
  12. Caldera Spas
    Hi machine245, Can you confirm which pressure switch was used as a replacement? May be the wrong one? It should be part# 72717. Also if you can get the spa's serial# we could confirm what size circ pump is needed. Thanks, Steve ---Caldera Spas---
  13. Caldera Spas
    Hi Winnipeg Newbies, We vote Makena! From our Points of Light features, to simple water care with Frog, to best-in-class energy efficiency and FiberCor insulation, the benefits you'll feel with our product are distinguishable. We appreciate your consideration and ask for your business! If we can ever be a direct resource for questions/comments outside of the dealership, phone us anytime at 800-669-1881. We'll be waiting for you now, and be here for you anytime after your purchase. Thanks, Steve ---Caldera Spas--- Come to Life
  14. Caldera Spas
    Hey Pedalpusher361, Given the time, money, and resources needed to dig foam, replumb, refoam, leak test, etc the spa, our engineers have suggested a new spa would be a faster solution, potentially less investment, but certainly less headache! Give us a call if we can assist. 800-669-1881. Or visit www.calderaspas.com Thanks, Steve ---Caldera Spas---
  15. Caldera Spas
    Hey Pedalpusher361, What you're describing is likely the breaking down of PVC from excessive chemical usage, potentially a byproduct of previous ownership as it sounds like you've been diligent. Thanks, Steve ---Caldera Spas---
  16. Caldera Spas
    Hi cbuchin, Thanks for posting and your interest in Caldera! I've sent you a personal message with my direct contact information. I'd like to be a direct resource for you with any questions you may have on the Vanto. We have tremendous confidence in the performance of the spa and do back it up with a great warranty! We trust our product to the point that we encourage ratings and reviews right on our website. Click the link below to see what new owners are saying about the Vanto right now. http://www.calderaspas.com/en/shop/vacanza/vanto/ We are here to help any time as well. 800-669-1881. Thanks, Steve ---Caldera Spas---
  17. Caldera Spas
    Hi Rosanna, For the filter cycles, note there are two cycles that can/need to be set: F1 and F2. You'll simply hold the set button for 3 seconds until the filtration icon begins to flash. Then press the LIGHT button to choose F1 or F2 (it will flash on the screen). Then use the TEMP UP or TEMP DOWN buttons to select your timing, 0-6 hours. After you've scrolled to the right time, wait about 15 seconds and the setting will be saved. Please call us at 800-669-1881 if we can further assist. Thank you for your business. Thanks, Steve ---Caldera Spas---
  18. Caldera Spas
    You're on your way, Rosanna! Always add your chemicals directly to the filter compartment with the jets running! Thanks, Steve ---Caldera Spas---
  19. Caldera Spas
    Hey Laenini! What a fantastic review; you made our day! Congrats on your new Cantabria and thank you for your business! If you ever need us, we're here for you at www.calderaspas.com or via phone at 800-669-1881. Welcome to the Caldera family Thanks, Steve ---Caldera Spas---
  20. Caldera Spas
    Rosanna, Call us back when you can and ask for customer service. 800-669-1881. Thanks, Steve ---Caldera Spas---
  21. Caldera Spas
    Hey Mike, We vote Caldera! Call us at anytime to ask questions and/or learn more about the 2009 Tahitian. 800-669-1881. Thanks, Steve ---Caldera Spas---
  22. Caldera Spas
    Hey Rosanna, Head to www.calderaspas.com to locate the closest dealer to you via zip code. They can help! Thanks, Steve ---Caldera Spas---
  23. Caldera Spas
    Hi Rosanna (and Brian!), Thanks for calling us today. Keep us posted if you need anything else! -Steve ---Caldera Spas---
  24. Caldera Spas
    Hey Farmer, Give us a call at 800-669-1881, ext 8432 with your spa's serial#. We will help you! Thanks, Steve ---Caldera Spas---
  25. Caldera Spas
    Hi Farmer, I'm disappointed to hear you are having problems with your Paradise Series Spa. Our customer service team is happy to help. With a bit more information on your spa we can help walk you through the problem. Please don't hesitate to give our team a call at 1-800-999-4688, extension 8432. Thank you, The Caldera Hot Tub Team
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