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Caldera Spas

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    http://www.calderaspas.com
  • Website URL
    http://www.calderaspas.com

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    Vista, CA
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    Hot Tub ownership, Caldera Spa customer service, assisting first time hot tub shoppers, fitness, wellness, cooking, and more!
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  1. Unfortunately you cannot test without water in the spa.
  2. The next part you'll need to replace is the control thermistor p/n 72493
  3. I recommend contacting your dealer to have them perform the 230V soft jumper configuration so the spa recognizes the new voltage. I also recommend the music system available from your dealer as it will be compatible with the components already installed.
  4. A 2005 Geneva should have flexible conduit for that cord running from the equipment area to the auxiliary control panel. You should be able push a fishtape through the conduit to pull your cord end back through to the equipment compartment so it can be connected in the control box.
  5. Hi Joe, water sanitation can sometimes be challenging, as there are many possible contributing factors in most cases. We'd like to help out in any way we can. Please give us a call at the Caldera Spas customer service department (800) 669-1881 ext. 8432 Mon-Fri 8-5 PST just ask for Mike.
  6.  Did you mean to post something? I've been looking for a price on the Caldera Cantabria but I can't seem to locate any dealers that carry it. Most say that they can carry Hot Springs OR Caldera but not both Hi 3nickles, Unfortunately there was an error in posting, and the forum does not have a "delete" function. Have you contacted your local Caldera dealer (http://www.calderaspas.com/shopping-tools/find-dealer)? They are your first stop. They may not carry Hot Spring AND Caldera, but they should be able to provide you with additional information on the Cantabria. Thank you, Erica The Caldera Spas Team
  7. Hi Rosanna, I'm sorry to hear you're having some trouble. Please call the Caldera Customer Service Team directly so we can assist you as soon as possible and identify the problem. The team can be reached at 1-800-999-4688 x8432. Thank you, Erica The Caldera Spas Team
  8. Hi Daddynme2, Spring Dance is a fantastic dealer, with several years in the business. I guarantee you the trip will be worth it. If you message your information I can reach out to them personally to ensure you receive excellent service. Thank you, Erica The Caldera Spas Team
  9. Hi Daddynme22, I encourage you to take a look at the Caldera Geneva and Niagara. The Geneva seats 6 adults and the Niagara seats 7. The 8-seat Cantabria mentioned in the chain is an excellent spa and very roomy. The Geneva and Niagara are just as deep, but not quite as large. Caldera Spas are build to last, with an emphasis on Pure Performance, Style, and Comfort. Hydrotherapy is top of mind. I encourage you to take a test soak at your local Caldera dealer (http://www.calderaspas.com/en/shopping-tools/find-dealer/). I am happy to answer any questions you may have during your spa search. Thank you, Erica The Caldera Spas Team
  10. Hi machine245, Can you confirm which pressure switch was used as a replacement? May be the wrong one? It should be part# 72717. Also if you can get the spa's serial# we could confirm what size circ pump is needed. Thanks, Steve ---Caldera Spas---
  11. Hi Winnipeg Newbies, We vote Makena! From our Points of Light features, to simple water care with Frog, to best-in-class energy efficiency and FiberCor insulation, the benefits you'll feel with our product are distinguishable. We appreciate your consideration and ask for your business! If we can ever be a direct resource for questions/comments outside of the dealership, phone us anytime at 800-669-1881. We'll be waiting for you now, and be here for you anytime after your purchase. Thanks, Steve ---Caldera Spas--- Come to Life
  12. Hey Pedalpusher361, Given the time, money, and resources needed to dig foam, replumb, refoam, leak test, etc the spa, our engineers have suggested a new spa would be a faster solution, potentially less investment, but certainly less headache! Give us a call if we can assist. 800-669-1881. Or visit www.calderaspas.com Thanks, Steve ---Caldera Spas---
  13. Hey Pedalpusher361, What you're describing is likely the breaking down of PVC from excessive chemical usage, potentially a byproduct of previous ownership as it sounds like you've been diligent. Thanks, Steve ---Caldera Spas---
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