What is funny is even the core group of people don't know what sets there better spa apart! Roger admits he has never worked on a Elite Spa so his opinion is just that, a opinion. Most of the core group are either salesman, dealers, repairman rather then just a everyday user. The core people are asked to explain why the Platinim Elite is a "value" spa or what parts are less quality the answer is always the same..They don't know.