David Boreham

An update on my Costco platinum ledgend experience, for anyone interested: The fact that we had two feet of snow on the ground by the time we decided to buy the spa made things a little more complex and so I decided to hire a local crew of guys that claim 'we do anything' (turns out to be true !) to pickup from Costco and move onto our deck. They used a flat trailer. We then used a large game sled (what you'd use to haul a dead elk from the woods if you happened to shoot one) to move the tub the 200 ft around the house on the snow. The hot tub has been in operation for two months now and we are very happy with it. I broke one of the pegs that holds the rubber pillows on. Hydrospa replaced it FOC quickly. Actually they sent the whole pillow, not the $0.02 peg as I expected. Costco had pushed something sharp though the packing carton holding the lid, resulting in a tiny puncture on the underside. They were going to give us one from another unit in their inventory but then discovered that all five had the same puncture. So we're waiting on new stock still for that to be replaced. I found Hydrospa telephone support to be fine and we really like the quality of the spa. Also the price of course ! I've talked to a number of neighbors about their experiences with the local 'full price' spa dealers (Hotsprings etc). Generally nobody is happy with their level of service. So having a Costco spa with no service is not that much different than going with a dealer ! And $5k cheaper. Happy customer. Well I just did post an update, and I also appreciated the help here. Fact is I've been very busy at work since we got the tub. Also busy soaking.... Here are some pics of the move: http://picasaweb.google.com/david.boreham/Hot_tub Thanks again for your help.

Ah yes, another costco post ! I'm not asking about the relative quality or value of the current costco tub (Ledgend) but rather how one would get it home. I have a long bed 1 ton pickup truck. Looking at the palette drawing on the web site : http://www.platinumhottubs.com/manuals/pal...hippinginfo.pdf I _think_ that it'd be safe to load into my truck (it'd need strapped down securely). However when I called the warehouse they seemed to think not -- told me to get a trailer. Anyone have thoughts or advice on this ? Perhaps it isn't possible to fork-lift it in end-ways, hence the need for a transportation vehicle that has a flat payload bay ?