If left to drain how low will the level actually go before it stops? If the pic shows this level, I'd suspect a failed glue joint in the spa plumbing, especially if flex pipe was used, have there been any pressure tests done to try and pin point the leak? Or has the light been checked for a broken conduit (that is the first place I usually check anyway) I know it's rare, but a bad seam in a liner will usually leak from the start.
Sorry to hear about all your woes, I know a bad pool is a lot to deal with.