Arctic Onzen Questions

[Curioprop]

One week old Arctic tundra. Love the tub but would like more information on the Onzen system. When I reset the GFI the light is on the onzen. As soon as I turn on any pump the light goes out. Is this normal, and if so, when should I expect the light to come back on? Is it only on durning the automatic filrt cycle? Second Question, is there a picture showing what to look for inside the tub to confirm the system is working? I have gone through about 1/2 a container of boost maintaining the sanatizer levels. Is this normal in the first week? The water still has a little (green) to it but all the levels appear fine. I can not make it to the dealer until Saturday so I am hopeing for some early information.

Thanks

[summit11]

One week old Arctic tundra. Love the tub but would like more information on the Onzen system. When I reset the GFI the light is on the onzen. As soon as I turn on any pump the light goes out. Is this normal, and if so, when should I expect the light to come back on? Is it only on durning the automatic filrt cycle? Second Question, is there a picture showing what to look for inside the tub to confirm the system is working? I have gone through about 1/2 a container of boost maintaining the sanatizer levels. Is this normal in the first week? The water still has a little (green) to it but all the levels appear fine. I can not make it to the dealer until Saturday so I am hopeing for some early information.

Thanks

Hi Curiopop,

The light (Onzen's hybrid cd/uv bulb) should come on immediately after you flip the GFI breaker. Once you hit any topside function (jets, etc.) the bulb will shut off, as this initiates a 45-minute delay before the ozone side of the Onzen system follows the CP programming. As far as troubleshooting, by confirming the light on, the system is creating ozone. To confirm flow through the ozone system, turn pump 1 on low speed and observe water flow from the Onzen output grill in the footwell area. To confirm that sanitizer is being produced from the electrolytic cell, set the filtration to FD 0 using the filtration and arrow keys. Reset the power to the spa. Before touching any spa control key, wait a couple of minutes and confirm that very fine (smokey) bubbles are emitting from the Onzen output grill. This observation confirms sanitizer production, and you can reset your filtration duration.

I think that amount of boost seems excessive, and makes me think the Onzen is not set up correctly for your bather load. Do you know the current CD setting (1-6 in low level programming)? If you do not know how to access this, PM me and I can give you the simple procedure.

What are the sanitizer levels on your test?

If you can PM your spa serial number and local dealer, I can make sure you get the help you need.

Any questions, just let me know..

Vern

[Curioprop]

Thanks Vern,

Your informationw as very helpful. I was at the dealers on Saturday with a water sample and they were quick to diagnose the lack of clarity. I am on a well and the starter kit did not have the mineral remover. I have since added this and the tub is clearing up. I had increased the CP setting to 3 last week but this increased the sanitizer too much and after coming home from the dealers I reduced it back to 2. We haven’t been in the tub for a couple of days (OK we took one night off) and the sanitizer levels have been good. This must mean it is being produced. I think I will have better results on the next refill as this first time I really struggled with reducing the ph level of our water. In my mind I did require lots of the reducer, and for the first fill, I think I added the salt before the ph was low enough. I will defiantly let you know if I have any further issues, but for now I think it’s just a matter of learning the system and learning what I need to add and when.

Thanks again,

Curioprop

[James Keirstead]

Thanks Vern,

Your informationw as very helpful. I was at the dealers on Saturday with a water sample and they were quick to diagnose the lack of clarity. I am on a well and the starter kit did not have the mineral remover. I have since added this and the tub is clearing up. I had increased the CP setting to 3 last week but this increased the sanitizer too much and after coming home from the dealers I reduced it back to 2. We haven’t been in the tub for a couple of days (OK we took one night off) and the sanitizer levels have been good. This must mean it is being produced. I think I will have better results on the next refill as this first time I really struggled with reducing the ph level of our water. In my mind I did require lots of the reducer, and for the first fill, I think I added the salt before the ph was low enough. I will defiantly let you know if I have any further issues, but for now I think it’s just a matter of learning the system and learning what I need to add and when.

Thanks again,

Curioprop

I think your problem is possibly precipitation because your pH levels have been high. You need to bring the pH down and rinse your filter daily until the water clears up. Your filter will clog quickly from Calcium precipitate. Let me knows how it goes.

James