ladeveyah Posted October 9, 2007 Report Share Posted October 9, 2007 We are owners of a new pool and not having much luck so far. I had an issue where I couldn't stop the pool from backwashing. After some advice from someone here, I determined that it was the filter dial and had that replaced by a pool professional in our area. Now, it seems like the pool is draining everytime the filter is ruinning, there is sand in the bottom of our pool, and the Kreepy Krauly is not working (it is not moving). Are these issues related? I am not having any luck finding a reliable peson to help us here in Northern Louisiana. Who should I call to help with this? I am desperate. Please help. Quote Link to comment Share on other sites More sharing options...
electronblue Posted October 11, 2007 Report Share Posted October 11, 2007 We are owners of a new pool and not having much luck so far. I had an issue where I couldn't stop the pool from backwashing. After some advice from someone here, I determined that it was the filter dial and had that replaced by a pool professional in our area. Now, it seems like the pool is draining everytime the filter is ruinning, there is sand in the bottom of our pool, and the Kreepy Krauly is not working (it is not moving). Are these issues related? I am not having any luck finding a reliable peson to help us here in Northern Louisiana. Who should I call to help with this? I am desperate. Please help. Perhaps your multi port is on waste or backwash. Make sure its on filter. Still loosing water? You should pressure test your system for leaks. Could be a broken pipe. If your system is not primed and circulating properly.. yes, all these problems are related. Quote Link to comment Share on other sites More sharing options...
Pathfinder Posted October 11, 2007 Report Share Posted October 11, 2007 What type of filter is it and did they just replace the gasket or the whole dialhead. The gasket may have been installed correctly. Also if they tok the dial head apart they may not have aligned it properly and you need to move the handle over a bit to seat it properly. Quote Link to comment Share on other sites More sharing options...
ladeveyah Posted October 15, 2007 Author Report Share Posted October 15, 2007 What type of filter is it and did they just replace the gasket or the whole dialhead. The gasket may have been installed correctly. Also if they tok the dial head apart they may not have aligned it properly and you need to move the handle over a bit to seat it properly. They replaced the dialhead. He didn't say anything about the gasket. Previously, I removed the dial-head myself and looked at it but I didn't know what to look for. So, I called this guy to come back out and check his work. Of course, he hasn't called back. So, if I try to look at it myself, how can I be sure that the gasket is installed correctly? Quote Link to comment Share on other sites More sharing options...
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