hadrion Posted August 21, 2015 Report Share Posted August 21, 2015 We just bought a house with a Bullfrog Spa (I think it's a 2007 or 2008 A6 - 5 Jetpacks and Lounger built in) that was already installed into our deck. The spa seems to work well but it does this bizarre thing. When you hit Jets One 2x to get going they shut off after about 30 minutes. I've read that's normal. What's not normal is if we hit Jets One again, they won't come back on for like an hour or more. It's like Jets One goes on vacation or to sleep for awhile. We can still run Jets 2 when this happens, but then 1/2 the tub's jets are working. Again, Jets One always works fine on startup, but once it hits it's auto-off timer we can't get it to come back on immediately. We get no error message when this happens. Sometimes we'll get a DR or DRY if we stay in for a long time though. But this Jets One turning off and not being able to turn back on makes no sense especially when the tub does everything fine including the filter cycles during the day and the heating. Anyone have any thoughts on this? It's really frustrating as we'd like to use the spa more. The local dealer was no help when asking him. Quote Link to comment Share on other sites More sharing options...
Jakeman Posted August 22, 2015 Report Share Posted August 22, 2015 My first thought would be to call Bullfrog directly. They are very nice and very helpful. I have called them and also emailed them will great results. Be sure to be by your spa when you call, they will probably want technical info as to make, model, serial number etc. in order to give you the proper info. Also, you can go to Bullfrog's website and get the owners manual, that may help as well. Best of luck. Quote Link to comment Share on other sites More sharing options...
BullfrogSpaParts Posted September 3, 2015 Report Share Posted September 3, 2015 If you have the model year about right, what you have is a Bullfrog Spa Model 562. You can confirm on the manufacturer's plate inside the equipment compartment. Based on your description, what is most likely causing the pump 1 not to come back on for a while is the internal thermal overload in the pump motor. It activates when the pump motor overheats and automatically resets when it cools down. With you occasionally getting a DRY or DR error when you are in the spa and the problem you describe, it could be a couple of things. It could be a filter issue in that if the filters are not clear, the flow is reduced, the control senses this and turns off the heater, but it will also cause the pump to overheat because the water cools it. It could be a pump issue. It may be time to think about replacement. It could be a control issue. When you try to turn on the pump, does it show on the indictor that it is running or not. If not, then it may be a control issue. It could be an issue with auxiliary pump controls. If your spa has these (small pump buttons on the sides) then see if they will turn on the pump. This is a good start for troubleshooting. Check us out for any additional help. You can also see your owners manual there. www.BullfrogSpaPartsCharlottesville.com Quote Link to comment Share on other sites More sharing options...
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