Steve in Riverside Posted March 2, 2009 Report Share Posted March 2, 2009 I had the same problem with my jets as so many have had. The jets get chalky and pop out after 3 1/2 years of age. I did maintain my chemicals. I found 20 customers here on this forum with the same issue, and 50 at another site that had the same storm model but made for Cal Spa. The manufacturer used two incompatible plastics in making the jet, but they now use just one plastic. The company, Waterway in Oxnard, CA has offered various explanations to dealers, but denies responsibility to the public. I could find no small claims in Ventura County. I took them to small claims in the City of Riverside, CA last week and got a judgement for $299 to replace all of my jets. The bodies were just fine. You can site case Bera vs Waterway Plastics Inc, case #RIS195433. From the time you become aware of the problem, you have a two year statute in Calif for product liability. Quote Link to comment Share on other sites More sharing options...
Gomez Posted March 3, 2009 Report Share Posted March 3, 2009 I had the same problem with my jets as so many have had. The jets get chalky and pop out after 3 1/2 years of age. I did maintain my chemicals. I found 20 customers here on this forum with the same issue, and 50 at another site that had the same storm model but made for Cal Spa. The manufacturer used two incompatible plastics in making the jet, but they now use just one plastic. The company, Waterway in Oxnard, CA has offered various explanations to dealers, but denies responsibility to the public. I could find no small claims in Ventura County. I took them to small claims in the City of Riverside, CA last week and got a judgement for $299 to replace all of my jets. The bodies were just fine. You can site case Bera vs Waterway Plastics Inc, case #RIS195433. From the time you become aware of the problem, you have a two year statute in Calif for product liability. Quote Link to comment Share on other sites More sharing options...
Gomez Posted March 3, 2009 Report Share Posted March 3, 2009 I have the same issue w/ my waterway jets. Do I have to file my small claims issue in CA or the state I live in (Georgia)? Quote Link to comment Share on other sites More sharing options...
Steve in Riverside Posted March 4, 2009 Author Report Share Posted March 4, 2009 I have the same issue w/ my waterway jets. Do I have to file my small claims issue in CA or the state I live in (Georgia)? I am not a lawyer, but I do not think you can sue an out of state corporation in small claims. You can check with your local small claims court. You might be out of luck. Quote Link to comment Share on other sites More sharing options...
otis_skywalker Posted March 5, 2009 Report Share Posted March 5, 2009 Btw, For you guys who have that problem you can just replace the backs on those jets.. waterway calls the part a diffuser. cost about 7 bucks per jet compared to 25 a jet. Quote Link to comment Share on other sites More sharing options...
Steve in Riverside Posted March 5, 2009 Author Report Share Posted March 5, 2009 Btw, For you guys who have that problem you can just replace the backs on those jets.. waterway calls the part a diffuser. cost about 7 bucks per jet compared to 25 a jet. I thought I would be better off to replace the entire jet. I paid an average of $13 for 2 in, 3 in and 5in diameter jets. I think you are right about just replacing the backs, but I didn't know that at the time. Waterway was not at all informative. Quote Link to comment Share on other sites More sharing options...
.thumb.jpg.dc5a6170fa916412670749ff27e20047.jpg)
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.