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Found 8 results

  1. Hey Everyone, not sure if this has been discussed before, since I have found plenty of information about the Flo Error message in the Sundance spas. I haven't been able to track down any thoughts on what my specific problem is. Here is the backstory- inherited Sundance Capri (circa 1997) at the new house I bought. Great pool, started fine, but did not know how previous owner treated water, so I drained it, refilled it, got the source water profile, started with new treatment. Flo error message came on, service tech came out, 5 minute fix to blow the lines, there was air (very typical cause of the Flo error message). Also around this time, I got a brand new filter. Used it for a while, then noticed breaker was beginning to trip. Found out the source of the error, was the Air Blower went bad, so I unplugged it and used the tub for a little while. Flo message showed back up. When I shut off the breaker and turn it back on the jets work, heater brings it back up to temp, then Flo error comes back on after Jets/Heater turn off. I replaced the air blower, easy fix, that works fine now too, was hoping that might solve the problem, unfortunately still Flo error message comes back on. The reason I feel this is unique, is that every Flo error message conversation I come across, really only references a situation where the pump/jets/heater do not work at all. My error message only shows up after the pump and heater have worked to bring the spa up to temp. I can continue using it, as long as I keep the pump running (turning off breaker and turning back on) but then every morning having to do this draws so much electricity to get back up to temp. Question for you all, have you experienced this and what was your fix? Not calling out the techs again for an easy DIY fix, even if it means replacing parts, not afraid to do that either.
  2. Old Morgan Spa I replaced the 50745 board with a new M3 retro fit 52518 board along with a new topside controller-51058. I have 2 motors- 2 speed motors 1- blower No ozonator 1. On the new board I pulled the J10 jumper 2. J7 is on "A" side 3. J25 is on 60Hz There is a flashing FLO code along with COOL. I have tested the continuity of the pressure switch while the pumps are on and it is closed and open when the pumps are off. Pump 1 is running on low speed and high speed when press pump 1. When pressed third time the 2nd pump does not turn on. The 2nd pump does not come on at all now. The old board does not have a relay on pump 2 if this matters. When press clock(time)- blower comes on???? Press blower button-(bottom right) something clicks on board but blower does not turn on. I feel I am missing something. Any suggestions?
  3. Jersey Hot Tub Repair

    Three Dashes and Hot Tub FLO Errors

    You went out to check your hot tub and found the water cool and three dashes on your control panel. Or, you might have seen a FLO message on the LED.: When you have a FLO error, your hot tub is telling you that it doesn’t think it has water flowing through its heater. If there’s no flow, the hot tub turns off the heater to prevent it from burning out. This error is caused by one of two problems: One of the sensors that detects water flowing through the heater isn’t working right, or Water really isn’t flowing through the heater. We get two or three telephone calls every week from hot tub owners who are encountering FLO errors. What we always recommend, before making an appointment for a service call, is to check your hot tub’s filters. Before you dismiss that advice as too simplistic, listen to what some of our customers have told us: “But I just changed the filters last month.” Most hot tub manufacturers recommend that you clean your filters once a month. The reason that recommendation is made is because dirty filters cause hot tub problems. If you changed them last month, you’re due to change them again. “I just checked and they look clean.” Filters catch debris in the paper pleats, so unless you took the filters out of the hot tub and looked inside the pleats, you didn’t check them. “I checked them last week and we’ve only used the tub once since then.” How did you use the tub? If you had a party and ten people were in and out of the tub over an evening, then every bit of shampoo, sunscreen, hair conditioner and body lotion your guests had on their skin is now in your filters. After just one night’s use at a busy party, a hot tub filter can get clogged with a slimy coating of beauty products. Under water, the coating is almost invisible, but when you run your fingers through the pleats, you’ll understand how the water flow through your hot tub is impacted. When a customer requests a service call for a FLO error, the first step we take when showing up at their home is to examine their filters. About 25% of the time, their FLO error is caused by dirty filters. And that’s after they told us they already checked the filters. So, how do you check the filters yourself, the right way, to make sure you’re not charged for an unnecessary visit? Believe it or not, you can’t trust your eyes. Besides what we’ve already mentioned, hot tub filters can also get clogged by mineral impurities in your water. The best way to see if your FLO error is caused by dirty filters is to just take the filters out. That’s right, it’s as simple as removing the filters from your hot tub. If you notice your water flow suddenly increases, then your filters need to be cleaned or replaced. Some hot tubs will lose the FLO error as soon as a clogged filter is removed. Some hot tubs will require a reset, by turning off power to the hot tub at the circuit breaker, and then turning it back on after a 15 second wait. A Simple Hot Tub Filter Maintenance Routine. Get yourself two complete sets of filters. One set is in your tub, and the other is on the shelf where the rest of your hot tub supplies are kept. On the first of every month, replace the filters in your tub with the set that’s on your supply shelf. Take the dirty filters from your hot tub and clean them: Spray through the pleats with a hose. Soak the filter in a bucket of filter cleaning product, following the product’s instructions. Rinse the filters to get the cleaning product out. Then let the filters dry. Finally, put the filers away until next month, when you’re going to put them into your hot tub and repeat the cleaning routine with the other set of filters. Following this simple hot tub filter cleaning routine will save you money on unnecessary service calls, and it will help you have a clean tub that’s a pleasure to sit in. For more information about how to take care of your hot tub, visit our website at www.JerseyHotTubRepair.com
  4. I have an older Sundance spa that came with my vacation home. When visiting this weekend, I found an "FL O" error on the tub and it would not heat. (All other functions, blowers, lights etc work). I took out the circulation pump, it appeared to be stuck and then it freed up. I refitted it but it still did not run. I also tested the pressure sensor and tripped it into closing which started the heat but still no water flow (Stopped that after 5 seconds to avoid any burn-out/over heating etc). I'm pretty certain the circulation pump needs replacing, but I want to check it first but am not sure if it constantly runs or not - If it does then I know I should expect a constant voltage to it whilst the spa is on. Thus, my question is: Should the circulation pump be constantly running even when the spa is not heating? Any advice would be great, thanks
  5. Hi, So I've been reading on here how to fix my spa. Pump 1 wasn't working and I was getting a FLO error message. I checked the intake and the reset the hot tub didn't work. I checked and pump 1 wasn't even making any noise when I tried to turn it on, so I thought fuse. When I was going to take the fuse out for pump 1 I accidentally shorted the fuse with my pliers, there was a large spark. (I had forgotten to flip the breaker, I know rookie mistake) I replaced the fuse and turned the hot tub back on but there was nothing. No power, no controls, pump 2 didn't work which it did before. Can anyone tell me what shorting the pump 1 fuse would've done? I thought maybe it blew a different fuse but I couldn't find anything else that was blown. I have a M class spa system circuit with 2 pumps - 2005 Arctic Yukon. See picture below, I will highlight the fuse that I shorted. I have a multimeter and I could work forward to see where the power stops but I'm not sure where to start. thank you for any help. Photo's here: http://postimg.org/image/6sv5d7zbf/ http://postimg.org/image/cr3msolu9/
  6. Hello. I think my pressure switch is bad and am going to replace it. On my hot tub the pressure switch is pointed toward the back of the tub and looks inaccessible without being able to remove the heater tube. The tube and control panel are all contained in a plastic liner which makes access difficult. Can anybody offer any suggestions? THanks. Jeff
  7. New to forum: hope you can help. I have a Sundance Capri spa and have enjoyed it for years. It has been bitter cold in the Northeast. Went out to check on the spa, water was cold and was giving me alternating ICE and FLO indicators along with a temperature reading around 60. I changed the filters and determined that I needed a new flow valve...so I replaced it. Both pumps seem to be operating properly now, but I am still getting a FLO error message...and have done all the things I have read on line to remedy that situation to no avail. The panel does not show that the heater is active....although the temperature of the spa has been slowly rising...it's now at 75 and it is only 15 outside...so, something is heating the water. The pumps do not feel unusually hot to the touch. I went ahead an ordered a new temperature sensor since it seems that for $26 it was another thing to check off the list. Can anyone provide any additional guidance regarding the failure to get the spa heating properly and also about the FLO error message? Thanks. David K
  8. Hydro Spa Endurance - Water change a few weeks ago and have issues ever since. drained and refilled tub. Started it back up and got FLO message. Removed filter and tried to restart to no avail. After researching, thought is may be an air lock. Have cracked all fitting around heater but still have FLO message on startup. If I turn jets on as soon as I power the spa back up, it will run and heat up to the desired temp. and kick off as normal but when temp. drops a few degrees and spa tries to fire heater again, FLO message will appear and will not heat and jets will not come on even if I hit the button. If I power it off and back on, hit jets button again, it will repeat the above process. Any suggestions? I have photos of the inside plumbing and electrical systems but I'm new here and haven't figured out how to post photos yet.
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