Had a customer this morning thats had a new Hydrospa for 6 months. Customer has not soaked one time yet. He sais spa leaks from three jets. Anyways, hes been waiting for costco and his money back for the past 4 months. He waited patiently for the first 2 months for warranty work. Never saw repair man or any parts. Im delivering a spa to his house Friday, with the Hydro still in the yard.
The sad thing is my store and the customer live in Florida and about 30 minutes from Hydro plant.