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Aquafinesse Canada

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  1. DigitalMan : I am the North American Product manager for AquaFinesse. Drop by your local store in Hamilton which I believe is the Pool Shop on Rymal Road. I will PM you my info and I will authorize a free sample package of AquaFInesse to be given to you free of charge. If you like it let us know!
  2. I agree with waterbear you have not given us enough chemical balancing details to give you a good answer. I completely disagree in his assessment that AquaFinesse is causing the problem. Hundreds of people with Eczema tell us that we have given them a solution to their spa bathing with proper use of our products. Many Dermatologists using our product recommed AquaFinesse. Bluebelle please contact us at our posted contact information at our website and we would be glad to help you sort out these issues.
  3. My advice to you is to include enough chlorine with your $150.00 kit to last as long as the liquid does. Also you should educate your retailers about your product (or advise them not to fib). Let them know that the system *requires* the chlorine. My retailer said the chlorine is not needed but is included only because that's what is required by Canadian law. Overall I did not find your product was worth the price. It does work but not significantly better than chlorine alone. Eric User testimonials carry a lot more weight than dealer testimonials. Thank you Eric!
  4. I love it when our valued retailers get over enthusiast and just have to shout out. Probably comes from getting happy customers returning to stores for our product. Our product is made of salt which are minerals,,,so you could say its a mineral salt watercare product accurately. Always be sure to add that is NSF 60 certified, dermatological tested and the first Spa Retailer Pool Search trade certified watercare product in the world! Love to see things kept alive! If any of you still skeptical retailers would like to try our product we are happy to send samples out of both pool and spa AquaFinesse.
  5. you will find it on many dealer websites and on older AquaFinesse websites. Though this has apparently been changed more recently, it seems that historically the system was promoted as not needing an additional sanitizer if you have an ozone or silver-ion system. I suspect that this may have been changed to avoid violating FIFRA rules, but it at least may explain why so many people think of AquaFinesse as a no-chlorine or "don't have to check chlorine levels" system. Everything I have seen in reports of problems with this system is consistent with simply not using enough oxidizer to keep up with bather load when one does not have an ozonator and that this occurred mostly because people thought the AquaFinesse system didn't require regular checking of FC levels (at least at first until one get a sense for their regular chlorine demand), and that they didn't realize enough chlorine needed to be added to not let the FC get too close to zero. I could not agree with you more. Though we will stop growth of bacteria in colonization biofilm we do not do anything to water phase organics bathers introduce to the spa. While in nomral bather use you can get away with 1.5 ppm FC that means twice a week bathing of 2 adults for 20 minutes a week. The other week I had a lady tell me she was 250ib in a Beachcomber 520 and had Fibromyalgia. She bathed 3 hours a nite in this tiny tub. 1.5 ppm wasnt carrying that organic load. We actually aren't shy in training of recommending Dichlor over Trichlor as it is a better oxidizer. We also admit shocking your tub is required, just a lot less. As a personal example I have a Sarena Bay at home at this time. I used to shock it weekly, now bi monthly or after my 15 year old has a party. We would be glad to share with a confirmed dealer our ingredients which are 7 in inorganic salts and french lavender, they aren't really a secret, just not something we openly share online especially in a forum. Though patented our products secret is its formula. We do apologize for the older European website, but have greatly improved it in our new North American website aquafinesseone.com . Yes tubs with 24 circ and effective working ozone,( facts are 60% of ozone in spas doesn't work effectively after a year)make our product more effective for a number of reasons. Any retailers or consumers having issues or questions need simply contact us and we are more then happy to help.
  6. Wow,, not sure if we want to get involved in your debate. We would always be glad to answer direct questions with direct intelligent answers. Glad to have one of our PHD's come on to give answers to those with higher levels questions. Not sure if the OP got an answer, mine is there is there's no simple salt generator answer. In 15 years of being a tub manufacturer I can tell you that it isn't easy to add one or everyone would have done it. Ph stabilization, cathode calcification are just a few of the problems. I know 2 spa manufacturers out there on rev. 15 of there factory add on and still haven't got it right. Wishing Watkins much luck with ACE. So far it hasn't been approved to come to Canada. To our retailer on this post, thanks for your business, and to clarify to those in this thread our product and formula has 0% to do with Silk, we have no Copper, Silver Aluminum or other Heavy metals in our product. Our product does not need to be EPA approved as we make no claims as a sanitizer. Unlike Silk ALL our product is packaged with and in writing requires to be used with a recognized sanitizer, ( we use Dichlor or Trichlor) Please have a look at our new NA website aquafinesseone.com for more information on our products. I am sure many misconceptions will become clear. Please Email us if anyone on this forum has questions. We will be happy to call or Email back answers. Wait til you see the value of AquaFinesse product for pool, please try it we are glad to send a sample. I have never spoke to a person who tried it and didn't like it.
  7. Dear "KingDog": My name is Shaun Casey and I am the Canadian national manager for AquaFinesse. I assume you are a consumer in Canada. We are always here to support consumers and retailers on use and successful sales of our products. Our product is manufactured in Canada in our ISO facility and distributed through Capo a reputable 100 year old watercare firm. Clearly our Arctic retailers along with our many other retailers are enthusiastic about our products. Our products for hot tubs and pools all need and clearly indicate in our labels and literature that we are to be used in conjunction with a recognized sanitizer. If however you have a ONZEN system then you do not need additional sanitizer above that. Our AquaFinesse Spa care kits all come packaged with Dichlor or Trichlor chlorine. We have hundreds of North American dealers finding that consumer benefits include: • Keeps water levels balanced with no daily measuring and adjustments once water is prebalanced • One box contains everything you need for 3 to 5 months - Must be used in conjunction with a sanitizer • Dermatologist tested and approved - No harsh side effects on skin and eyes • Reduces amount of harsh chemicals and eliminates heavy odors • Helps prevent slime buildup with dramatic reduction in bacteria • Prolongs life of spa equipment by reducing biofilms and scale build-up in your hot tub’s plumbing lines, filters and heaters • Patented environmentally friendly formula PM me and I contact you in order to help you in anyway I can to have another happy Aquafinesse consumer.
  8. Glad to see another happy AquaFinesse customer on this board has tried our product.
  9. Hello PoolSpaForum: My name is Shaun Casey and I am the National sales manager for AquaFinesse for Canada. I am new to this forum but not our industry. I have been a senior executive in this biz with Beachcomber, Dimension One and Hydropool for nearly 15 years as well as having owned a store for many years as well. If any of you have questions about our hot tub or spa products please contact Steve Sweeney in the USA steve at aquafinesse dot com or me for Canada scasey at aquafinesse dot com
  10. My name is Shaun Casey and i am the national Sales manager for the Company in Canada my email is scasey at aquafinesse dot com Please contact me at your leisure regarding any questions you might have.
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