Budge, You think you have problems you should see how Arctic treats its US customers and dealers. I think that Arctic has the best "story" in the industry, unfortunately the product does not live up to the story. Funny thing is, the Arctic "Managed Sales Proccess" is call the SHAFT, Shell, Heatlock, Access, Floor, Top. "this makes sense right?"
I am so sorry for all the trouble Arctic owners are going through, I have a passion for this industry and hate to see a manufacturer burn bridges within the community that supports it.
