Dynasty Spa in.xe spa pack and in.k1000 controller WARNING! DO NOT ENTER SPA Temp probes/detect. circuit defect.

[Awall82]

I have a Dynasty spa with Gecko in.xe control pack and in.k1000 controller.  Display shows WARNING! DO NOT ENTER SPA Temp probes/detect. circuit defect.

in.K1000 manual says for error messages on-screen list and definitions to refer to the troubleshooting and error codes section of the TechBook for your spa pack system. 

in.xe spa pack Tech book manual doesn't have the same error code or message listed but the closest thing I can find is PRR code indicating problem with regulation probe.  Tech book troubleshooting indicates:

For the in.ye, in.yt and in.xe control systems:
• Verify that the regulation and overheat captor probe
(situated over the heater) are plugged in correctly.
• Replace the water heater if the problem persists.
• Replace the control system if the problem persists.

I have cycled the power on and off a few times but error persists.

My question is, is this the correct troubleshooting for the code on the in.k1000 controller?

If so, is that really all that really all that can be done?  There is no parts to replace?  Check connections and if that is the all good then the spa pack or controller need replacement?

I should also mention spa pack was replaced this spring under Gecko 50% warranty after the last one failed after 5 years due to bad capacitiors on the low voltage board and was stuck in boot up loop.  I believe this spa pack would still be under 1 year replacement warranty if found to be the issue.

Thanks for any help that can be offered.

[Marbies3762]

I have the same error message on my hot tub as well. I've unplugged it multiple times, fiddled with the setting's and haven't been able to fix it. Were you able to figure something out?