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Hot Springs Sovereign Iq Heater


skiznot

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My friend recently gave me a Sovereign IQ hot tub. He told me the heater was not heating. I get it home and do some test on the heating element before I fill it up. It has the Watkins No-Fault 6000 heater with the reset switch on top of the element. I open the IQ2020 control box and disconnect the white and black heating element leads from the heater relay board. The element read 9.7 ohms. I then went ahead and filled the hot tub up to see maybe if he didn't have the reset switch properly reset. I fill it up and everything works on the hot tub like the jets, lights, ect but still not heat. I touch the heating element with my hand and it doesn't appear to be getting hot. I'm getting a green light for "OK" on the control board all of the time and a red "heat on" light when I turn the jets off. This seems normal because I have the 110V version and it will not heat and operate the jets at the same time. I get nothing on "control unhooked". I then check the heater relay board by pulling the white and black heater element leads from the relay board and check the voltage coming out of the board. I get 121V. I then recheck the heater element with a ohm meter and get 10 ohms. At this point I think my heater is good and my relay board is good so I pull the filters out of the machine restart it and get the same thing. I appear to be getting circulation because I can see the water rising from the drain on the bottom of the hot tub. I could also feel the water coming out with my hand. So I check the thermistors and high limit sensors with a ohm meter. before the hot tub was filled with water and the temperature was approx 50 degrees outside I was getting about 18 ohms or so on each of the sensors. I really didn't have a good thermometer to check the water temperature but the one I had said approximately 55 degrees. It was a turkey thermometer. I got a reading of 10.5 ohms or so on each of the two sensors. Is there anything else I need to check or should I take the heating element out and lay eyes on it to see if it has a burn hole in it? Any help would be greatly appreciated.

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It is not about the meter it is about physics, if you have an undersized wire (like you would have if some strands were broken, then when current is applied that section of wire would heat up and its resistance would increase. I am not sure if that is what is happening here, but it could explain your good resistance readings. Do you have a clamp meter where you could measure amp draw while running?

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Do you have a cover for the spa?

If an element OHM's out around 10 OHM, and is getting 120v, it's heating. What you need to ensure, is that you're still getting 120v under load (with the heater wires still attached) at the board. With no load, you may get 120v, but under load, it may drop to zero. Try pulling the heater terminals off about 1/2way to expose the terminals, so you can test for voltage with the heater attached.

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If it were me I would invest in a cheap clamp meter to get a better idea on amp draw and if it is a intermittent or continous problem. For this you could get away with a cheap $10-15 clamp meter from harbor freight or similar, accuracy is not really needed, just ballpark figures. Even +/- an amp or two would be fine.

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