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I Think I Need A New Controller


limulus

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Hello all. I have not posted here in a couple of years. I have a 4yr old Callaway cedar hot tub that is not working. During the recession, Callaway went out of business so I don't have direct access to any tech support. My tub has a 2-spd pump, a blower, lights and an ionizer. When I start the tub, it runs through a 30-sec purge and then starts a 2hr filtering cycle. Since the water is cold, the temp sensor tries to turn on the heater. As soon as it clicks, the main breaker trips. I disconnected the heater from the control and this stops. So I replaced the heater but it still trips the breaker until I disconnect that heater.

Today, I had a spa technician come to look at it. He checked quite a few things and could not determine why this is happening. He said it could be the board. I can tell you this: when the relay clicks, there is a bright spark and a puff of smoke at the terminal where the heater connects to the controls. Again, when disconnected, that does not happen.

Does anyone have an idea what I should look for? I was looking at Balboa controls and the VS501 retrofit sounds a lot like my panel. It controls a 2-spd pump, a blower, lights and an ionizer. Is there a place on any of the circuit boards that I could find a number to id this thing?

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Hi,

We have knowledge base articles on Balboa DIrect to help you determin your balboa part numbers. The one for your circuit board is located here:

http://balboadirect.com/model-board.aspx

If a spa technician has been on site and diagnosed the problem as a likely board issue, chances are that you are going to need to replace your board. Its hard to get the type of diagnosis online that you get from an on-site, certified and trained tech.

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