Similar situation. dual moto doesn't go up and down. Air tube is collapsing due to vacuum from the jet. First question is... is there a check valve (Hotspring Vanguard) in the air line from the valve to the air "nozzle" in the motomassage? I tried blowing air with a compressor from the motomassage with the control valves removed. It didn't seem to work. When I blew air into the valve on top, bubbles did come out of the "nub" in the motomassage. Is there a chance that there is an air inlet that could be clogged and not let air into the line in the first place? This would explain the collapsing air hose on the motomassage. All of the rubber seals on the valves look fine, so no rubber chunks should be causing the blockage. Thoughts?