DisplayName39

Ive about had it with gecko I am on my second spa pack, the only response I can get from both hydro pool and gecko is "replace the entire pack" I can do it myself for 900 bucks or pay closer to 1500 for a tech to do it. Any minor problem with the pack and their answer is replace the entire pack....it doesnt even seem like they want to be servicing them. last one was taken out by a power outage, I have several computers, games consoles numerous electronics all made out fine but the 1000 spa pack is "ruined". Here is an image of the error message im getting. Seems like a software issue shouldnt lead to a $1000 repair.

Ive looked everywhere an I think we all need one of these https://www.spapartsdepot.com/in-stick-in-xe-software-auto-uploader-32k-special-order/ Here is the only video I could find on it. I cannot find anywhere in the maritimes that has one of these things but apparently a power surge will delete the program from your cpu that makes it communicate wit the spa pack. Im going to keep digging .

We had a transport go down through the woods last night and wreck a transformer and some lines. after the power came back on this am went out and my hot tub serenity self cleaning model is doing the exact same thing you guys have detailed. My display is saying having trouble communicating with pack. then comes the click. Its the same spa pack you have posted pictures of. Ive checked all connections and cant see anything wrong. Called a hot tub tech and his advice was to buy another one. Said once the CPU is gone its nearly impossible to fix. Im not done looking yet and I will post any progress.