The filters are appalling, we was going through 2 a week to start with.
I found as soon as it started rattling because the pump couldn't get any water, put a new filter on, clean the old (2 days old) filter and make sure you leave it to dry.
You can keep repeating this using 2 filters and maybe get 2 weeks out of 2 filters.
What I have done now is cut one of the filters leaving only the bottom plastic part that screws into the hottub. I put a scrunchie scrub thing you use in the shower in the filter bag then the part of the filter that screws into the tub as a make shift filter.
I then rinse the make shift filter out before and after use then every few days, works surprisingly well but it isn't likely great as a filter but at least I have a working hottub.
Had the hottub 6 months, 4 months with DIY filter and still working well, we have it on 24x7.