buriboi

@CanadianSpaTech So I called the local spa shop to inquire and the guy said it's about $250 to replace, which I'm cool with. Unfortunately, a service visit would be weeks and weeks away. He actually suggested, without me asking, that I could just drain the tub and find a way to keep the door open myself Using glue or something similar like water Weld putty. Considering how atrocious I am with anything plumber anything plumbing related, I'm considering it. But, since you suggested it, here are the pictures of each of the gate valves... Maybe once I read the instructions, I'd be willing to do it myself if it's super easy.

Welllll, that didn't last long. Based on the sound and reduced water flow, the gate valve has probably fallen back down, though not quite as much as last week. Guess I'll get the local spa shop to come replace it My streak of luck with home repair is officially over with this hot tub....oh well - 7 years without a service call isn't bad!!

Well, let's just cross our fingers for now. I've never actually had to lower the gate in 7 years...I was contemplating using some of the JD Water Weld stuff to just jam it open, lol...maybe not a good idea, though. Anyhow, thanks everybody for your quick responses and insight, especially @CanadianSpaTech....I think you've taken the time to answer every question I've ever asked in here, lol!

Updxate: I took out the pump and it seemed ok when I run it (video attached). So I decided to check the "gate" (I'm not too good with the lingo, lol) at the far end of the heater, and lo and behold, it was almost fully in the "down" position, despite the lift-bar being fully up. (photo attached) I presume that's why the water flow was so horrible, right? So, for a completely useless fool like myself, is there an easy way to get that "gate" functional without having to resort to any kind of plumbing, lol? I pushed it all the way back up, and it's holding for the time being, but I imagine it's now at high risk of falling down again. 20220923_145151.mp4

Water flow was perfect the day before. No fountain diverter either. I 'm gonna check the wet end of the pump as per @CanadianSpaTech's recommendatition. Oh, here's a video of me turning the jets on and off twice. You can it's pretty high-pitched and when I turn it off, it seems to be fairly "clunky". 20220923_111600.mp4

Hi all, When I turned on my Hydropool Serenity 5000 hottub tonight, the pump sounded strange....high-pitched. I checked the jets, and all jets were operating at around 25% of their usual pressure. The pump also only toggles between off and low speed - not high speed. I can hear that water is flowing through the heater, but I feel that, too, sounds different than usual. I removed the filter to compare, and nothing seems to change. My only repair trick is to turn off the power then back on. If that doesn't solve it, I come here! Thoughts?? P.S. filter area is clean, and the filter is newish

Hello all, I noticed my hydropool 5000 spa's water level dropped pretty significantly over the last 3-4 days, and upon inspection, found water leaking from the area circled in the photo below. Being a complete layman, I'm just looking for thoughts before I get the spa guy here, as I'd prefer to be at least a little informed before agreeing to an expensive fix! Any help appreciated!

Yeah, figured as much. Maybe if I yell and scream at the local dealer enough about all the problems this piece of junk has experienced, they'll give me a decent deal oh well, thanks for all the help - it's very appreciated!!

@CanadianSpaTech Now that I'm done with pornhub, I can bring my attention back to this pesky spa pack. I removed the pack and snapped some pictures of the rear of the circuit board. Looks pretty untouched to my very untrained eye. Thoughts?

@CanadianSpaTech So if the topside panel is unplugged, after powering on, it took 20 seconds to hear a single "click". That same click then repeated every 10 seconds indefinitely. So you think whole new spa pack required? No reason to take it out and check the circuit board, hoping for a better outcome?

@CanadianSpaTech Quick Update, I finally found the time today to get this done. Buuuut, just before I was about to follow your instructions to take the board out full, I noticed the wire for the topside control panel was loose. So, I plugged it in fully, and the panel is getting power, as opposed to none. This change might not make any difference whatsoever in the troubleshooting, but I wanted to explain exactly what it's doing now before doing too much else. Control panel is now back to showing the sequence: 8888, 294, r6, LL39. It'll click, then, 10 seconds later, click again. Re-cycles through this over and over. Do I still continue as planned?

Well, since I'm working from home with this COVID thing, I guess I can find some time to try it myself My skill level is pretty damn low, but I'm decent with following good instructions, I suppose.

Well, since I'm working from home with this COVID thing, I guess I can find some time to try it myself My skill level is pretty damn low, but I'm decent with following good instructions, I suppose.

Hi all, Just wondering if any of the wise gurus in this forum have any thoughts before I have to shell out big cash to repair my hot tub. 2015 Hydropool Serenity 5000 Gold. Issue: Tub was working normally. We turned the power off to drain/clean it, then refilled it with fresh water (no different than what we do every 6 months). When it was full, we flipped the breaker back on, and rather than the usual pumps and jets starting up after a few seconds, we just hear a "click" from the spa pack, following by a 10 second delay, then another "click". It does this over and over again, but nothing else. Looks like the spa pack is a Gecko IN.XE AeWare spa Controller. When this first occured a few days ago, there were a series of numbers and letters on the display during boot up (as usual)...now there's none appearing at all (but still power, as it's illuminated) Seems electrical-ish to me (relay?), but I'm not saavy whatsoever with such things. Thoughts?