Bullfrog Spas Support

Paperdoll, We are extremely sorry for your inconvenience. This is certainly not the experience you should expect from us and our product. I've talked with our warranty and service team and have been briefed on this situation. Once again, we sincerely apologize for the inconvenience. Our service team has been in contact with your local Dealer who is doing everything they can and more to fully honor the warranty on your spa, to repair it completely and to get it back to you in perfect working condition as soon as is humanly possible. We will continue to work with your Dealer to ensure that your spa is up and running as fast as possible. Please continue to be patient with us and the dealer while we make this situation right for you. All the best, Jake Bullfrog Spas Support

Hi Aaron, First, thanks for taking a look at Bullfrog Spas. We're honored to be considered. Hopefully I can provide at least a little clarity about foot therapy, at least from our perspective here and from my personal opinion. Foot therapy is something we try to include where it makes sense, while maintaining comfortable overall usability. The general reason you don't see it via a foot dome in models like the A8D and A8L is that the lounge seating takes a bit more space and, in our opinion, there isn't room to comfortably include a dome in the footwell while maintaining an adequate and comfortable area to stand with good footing. The A8 is exceptionally roomy so there is space. The A7 is another example of working foot therapy into the design. While the A7 has a smaller overall exterior size it includes a dedicated sort of half-dome that faces the 2 premium corner seats but doesn't feel awkward when moving around. Even without using a foot dome, we nearly always build in foot therapy on footwell walls which feels just as awesome without taking up standing space on the floor. I would imagine the reasoning is similar at other manufacturers, although some seem to prefer foot domes in more models. Whichever way you go, the foot jets feel awesome in my opinion. I do a lot of hiking and walking around on rocks. There is nothing that feels better after a long day on my feet. You're looking at several quality brands and we're honored that you're including Bullfrog in your search. Let us know if we can answer any specific questions and as I always suggest, get in and wet test the spas you're considering. Here's where you can find your nearest Bullfrog Spas dealer: http://www.bullfrogspas.com/locator All the best in your search, Jake Bullfrog Spas

Hi wildpuppyranch, We hope your search is going well. We would just like to chime in here and make you aware of another option you perhaps hadn't considered. We are confident that you would really enjoy both the variety and jet therapy power you're able to get with a Bullfrog Spa and the JetPak Therapy System. First, Bullfrog Spas allows you to choose your massages and completely customize your spa. You can pick all deep tissue massages if you like. Second, because our system eliminates most of the piping and joints used by other conventional hot tubs, the water gets to the jets quicker and at higher pressure. This means it's not about pump size, but efficiency of water delivery to the jets. The shorter the distance, the less friction, and the higher the pressure. Additionally, each JetPak has an individual flow control valve that allows you to adjust jet pressure. You can dial it up and down to wherever it is most therapeutic. We realize you have many choices and there are a lot of great hot tubs out there, so please don't take our word for it here. We just wanted to make you aware of the option. Go and wet test one at a dealership. We are confident Bullfrog Spas will give you a great experience. You can locate your nearest location to wet test here: http://www.bullfrogspas.com/locator All the best, Jake Bullfrog Spas

Congrats. Glad we could help. You will love your new spa. Jake Bullfrog Spas

3nickles, You will want to consider a Bullfrog Spas A8 or A8L in this search. They seem to fit into that same size range in terms of gallons and features. The A8 is actually extremely roomy inside and the A8L provides a lot of space with a lounger. The JetPak Therapy System gives you more massage options by far and great energy stats as well. We would love to answer any questions you might have about these models. Jake Bullfrog Spas

Great! We are glad to be able to help in your process. Jake Bullfrog Spas

Hello Tman1645, Hopefully your spa shopping is going well. Sounds like from your description of what you would like that you would be wise to at least check out a Bullfrog Spas A7 or R7 or an A7L or R7L if you want a lounge seat. Link: http://www.bullfrogspas.com/a7 or http://www.bullfrogspas.com/a7l . There is a dealer, San Juan Pools and Spas, not far from you in Pekin, IL. The owner, Joe Privett, is a great guy with a ton of experience. They can help you make a great decision, whichever spa you go with. San Juan Pools & Spas 2030 Broadway Pekin, IL 61554 309-346-1420 Let us know if we can answer any questions. All the best, Jake Bullfrog Spas

Connie, We are glad you're considering a Bullfrog Spa. It's likely not the salt making you float. Were you in front of a strong JetPak? Several of the more powerful Paks, the DeepRelief, Lumbar, etc. can push you pretty hard. You may not have known, but there is a valve on every JetPak to adjust the intensity. You can dial it down to something more comfortable. The A6L is not as deep as the A7L in general. I'm sorry you weren't able to test it. If you'd like to discuss any of this offline with us here at the headquarters please feel free to do so by email at info@bullfrogspas.com. We'll do whatever we can to help. Happy relaxing, Bullfrog Spas Support Team

cbuchin, Glad Bullfrog Spas is on your list of considerations. There are obviously some strong opinions about our product. We must be doing something right The advice to wet test is sound. Please do. It is true that each JetPak in our new JetPak Therapy System (2013 and newer) has a valve to control the flow precisely. If powerful jets and getting the personalized massages you like is important to you, we're confident we'll be in the running for you. If you'd like to ask any questions off the board please do. Either on this site, or through info@bullfrogspas.com. We'll be happy to help. Best of luck to you! Bullfrog Spas Support

Hi jlcpremier, Glad to hear you're considering a Bullfrog Spa. You can't go wrong with the R Series spas like the R7 and R7L you mentioned. All the quality of our premium A Series, just a few less features and fewer JetPak massages. We're the fastest growing company in the industry for a reason. Several reasons in fact. ​If you have any questions whatsoever feel free to contact us directly via private message here or locate your nearest dealer here: www.bullfrogspas.com/locator All the best in your search for a fantastic 3rd hot tub, Bullfrog Spas @@bullfrogspas info@bullfrogspas.com 100% wood-free spa support structure means no wood to rot or warp. Our spas last. Patented JetPak Therapy System allows you to personalize your spa with the massages you like and run all jets at once. Best energy efficiency in our class. Bullfrog Spas are engineered with up to 90% less pipe and pipe fittings. It's a more efficient system and is full foam insulated on top of that.