There should be no reason to take it back Unless there is something that could not be fixed or the cost to high. I have read on other forums that they do end up taking this type tub back for a refund. Im not bashing any tub, i just think having someone to go to is better then a 1-800 number. I will say one thing, If i do get another makers tub i will feel the loss of the great people at nordic.
The improvements on the Crown look very good and it is showing me they want to keep up with the times. Like i said, I'm glad you and others are enjoying your tub. There nothing better on a below zero day.
104 Degrees---John
Roger
do they still make your tub??