Hi everybody.
I placed an order for a hot tub from this company on 20th March 2010. I paid in full (by cheque "we do not accept credit cards because of the charges levied by the banks") and wish I had not. I was quoted six to eight weeks delivery. The cheque was cashed within four days !!!
Despite many emails and a recorded letter, no goods have arrived yet, indeed we were told over the 'phone yesterday (nothing ever is written down by the company) that they still do not have a dispatch date from their manufacturers.
We were also led to believe that the tubs are made in US, but have since found out they are built in China.
I am in touch with trading standards, and they are helping me. As other posters have written, this is a huge worry to me at the moment.
Tony
