New member here. Consinder your good deed of the day done. I lurked here a couple of days ago since I was shopping for a spa. I had the Thermospa's rep give me the 90 minute sales pitch, I played their DVD. The 'no pressure' sales rep was doing his best to sell me a spa much larger than I wanted. I gave him my target range of price, he doubled it, all while 'looking out for my best interest'. I never buy anything on first sight (anymore). I always take a 48 hour "cooling down" period of time and research my pending purchase.
I read this thread, then other places on the web - very few positive things are said about Thermospas. That did it and convinced me to buy a spa locally from a place that has been in business for 28 years. I ended up buying a California Cooperage 102 spa yesterday. It was in my price range and the dealer told me to take it for 30 days, if I don't like it he will refund 100% of my money. He put in writing, so I'm sure I'm getting a quality spa for my needs.
But yeah, the Thermospas rep sure painted a picture of a family owned business that employed only America citizens and bought only American-made parts, explaining the "slightly higher cost" of a spa. "Buy this spa and you're feeding American workers," is an exact quote from the rep.
Thanks for the warning. It may have saved me from making a $$$ mistake.