Do not buy from Trade Price group or any of their other companies spaserve.co.uk spaserve.com hottubsupermarket.com hottubsales.com ukhotubs.co.uk and many more.
If they are from Rugeley in staffordshire avoid at all cost, because your only get stress and grief for your money. Out of approx 50 customers that i know, there is 3 of us with a tub and none of them work correctly and are problem free.
Please use a local company who you can visit everyday if needs require and who you can trust, you cant not trust this lot.
Any companies that have simon foster, stuart cox, patrick murray, katie foster/willard, jonathan husselbee and matthew morehead DO NOT BUY, they are conmen& women.
If you also require a refund, they also resort to violence to bully you not to go court.