Well I really started something didn't I. Also I don''t recall on that message actually giving a Arctic Pitch, I must have missed it somewhere in my short posting, because ifthere was an Arctic pitch it would have been a much much longer message, as you know us Arctic guys do like to talk. .Actually my comment initially was meant to reply to a Cold Weather spa, and if your shopping for a cold weather spa it wouldn't be complete without at least looking at Arctic, since it is also manufactured in Alberta. Also some people aren't as familiar with the Calgary market as I am, having lived there and surrounding area for many years , (like the gentlemen says , there are alot of spa companies there, especially along Hot Tub Row there on Center Ave.) Dear Alpine, D1 is new to the area and Trail has just started carrying them in the past year or so. Your doing the right thing, get afeel for the people your doing business with, how long have they been doing business and wet test, wet test, wet test. Good luck in your purchase and the important thing is that you get in hot water, tis the season!!