My Problems are still present
Tech came and said thoroughly checked the system. Says everything works great and Onzen checks out. SO, I dumped the tub AGAIN as instructed, cleaned it thoroughly with bleach, cleaned that out, filled the tub, put in two full cups of bromine salt, one cap of ultra spa, set cp to 3, and fc to 1. I checked the ph and the alkalinity, both were in spec. The water looked great that night. It is now 24 hours later. Free bromine according to my strips is zero, water is starting to look cloudy again. No one has been in it or the tub touched in any way. I am getting so frustrated, I do not know what to do. I am bringing in the water for a test tomorow but am going to start proceedings toward getting the tub returned and then buying another tub.
Is it possible that the bromine salt in the bucket is actually not bromine Salt ?????? I am grasping at straws here.
BMR
Did you get your Onzen problem sorted out? I'm having the exact same problem as you....NO BROMINE BEING PRODUCED. I've now filled the tub up again for the 4th time using the new proceedure of adding only 1 kg of salt (soduim bromide). All of the settings have been set as recommedned (CP 3, FD2, FF4)....It's been 3 days now and no measurable sanitizer!!!!
I don't know whats wrong. I've followed the Onzen troubleshooting guide and the system is bubbling as it should however no bromine is being produced. I'm wondering if the system will still bubble even if the electrodes are not functioning. What really annoys me is that the Arctic service department said that if the send a technician out and they can't find anything worong with it, they are going to stick me with a $100 bill. My tub is only 4 months old and this Onzen thing has never worked properly, as far as I'm concerned they should send a technician out free of charge for all of the hassel that I've experienced with this thing. I see that the tech told you that there was nothing wrong with your system which can't be the case since you're still having problems....Did they charge you for the call?