myles1uk2001

What happens is you pay a company called Trade Price Hot Tubs a full refundable deposit of £500.00 They then send a surveyor out to your house once happy with access you place your order, this is when the remainding balance was paid, unfortunately i paid by cheque, i have contacted my bank and they told me there is nothing i can do. As i said that was in June, after getting suspicious i wrote them a letter demanding a delivery date and also some questions i had regarding the quality of the tubs after reading some forums I ( i know too late ) They contacted me with a confirmation delivery date on the 5th sept 08, they also stated that if i couldn't make the arrangement i would have to pay a fine Haha. They never turned up, since writing to them again a couple of times i still have not received anything from them, as you can imagine im very worried which is why i've taken the court route. Having read some forums after getting suss i was just intriuged to see how many other folk have recieved poor service off these crooks. Cheers

Does anyone else find themselves in this position with either of these company's? Told delivery was 6 weeks worst case scenario.... More like 4 weeks. we ordered in the beginning of june. We had a confirmation delivery date for the 5th Sept 2008, Me and my partner both booked the day off work and also we had a sparky waiting here ready to connect as specified by spa serve. They didn't turn up or contact us that this delivery wasn't going to happen. we waited like fools for 8hrs. We have since wrote to them twice, the latter threatening to take them to court, we still havn't heard anything. I have now contacted the courts about getting my 5k back. Just out of interest does anyone else find themselves in a simular situation to us, i feel sick that i have paid these crooks 5k of my money up front and they couldn't give a s*** about us. Would love to hear from anyone regarding the above company's Regards in advance.

Hi Both Can you tell me the website with the 25 complaints regarding, (Spa serve, Trade price hot tubs, American spa inc) on, Im currently in the process of taking these bunch of cowboys to court and would welcome any more information regarding these or this company. I paid in full 17 weeks ago and have been let down by there incompetence on many occasions, basically now i just want my money back. Im still waiting for my tub to be delivered. Any information or sites would be very much welcomed. Thanks in advance. Mr Slater