bginaz

Don't know what number you called for Infinity but try 1-800-460-7798 and then extension 221, or 220, or 215 and ask for Hagan or Laura. They were very helpful when I needed a new jet mailed to me and by dialing those extensions, I didn't get put on hold. Don't know if they can help with your problem - good luck! sandi Hi! Just wanted to join the forum because we received our infinity spa which was delivered on time 2 days ago and we have been very happy so far! The customer service aspect has been great as we had the same problem with a few of the jets popping out, they are sending a service repairman to replace the jets. Any questions we had have been answered promptly by them. Has anyone had any issues on not being able to turn off the pumps? When we hit the jet button on the third time the jets still run really low. Thanks!