k5ranger Posted November 27, 2013 Report Share Posted November 27, 2013 So we recently got a hot tub, used, from some friends. I used spa marvel cleaner just as the instructions says for cleaning. Filled tub and added spa marvel treatment. Took sample to pool store and got readings... TA 80 PH 7.8 Bromine 0.6 I was told we were good to go. First my daughter, 10, got the rash. A week later me and my wife get the rash. I checked the water today, one week after testing at store, with an Aqua Chem tester with the drops and got readings.. PH 7.2 Bromine 0.0 I am using 1" bromine tablets, and cleaning filter, once a week for a 300 gal hot tub. Any help would be much appreciated. I am asking here because the pool store is closed for the holidays. Quote Link to comment Share on other sites More sharing options...
Loopcity Posted November 27, 2013 Report Share Posted November 27, 2013 0.6 is not sufficient sanitizer level. You really need at least 3-5 ppm. With bromine, I recommend keeping some granular chlorine on hand to shock the hot tub. You can't really make the tablets dissolve faster, so if you have a heavy bather load and need a quick boost, hit it with some dichlor. You probably need to do a decontamination at this point. I believe there is a sticky thread about how to do it somewhere here. Quote Link to comment Share on other sites More sharing options...
Lash4013 Posted November 27, 2013 Report Share Posted November 27, 2013 There are two types of rashes that are commononly talked about. Hot tub Folliculitis is when bacteria have invaded and taken up residence in your hot tub, the infection gets into your hair follicles. You could also be having an allergic reaction to a non chlorine shock, which likely has potassium monopersulfate in it, amoung other chemicals... stick to Chlorine/Bromine to clean and shock your water. Bromine performs better in hot water, get a floater with bromine tablets, and then routinely shock (add extra granular chlorine (dichlor)) to kill bacteria. Spadepot.com has a lot of good information on Hot Tub Management, along with a step by step method of decontaminating your hot tub if it is the Pseudomanas bacteria that has taken up residence in your tub. Quote Link to comment Share on other sites More sharing options...
k5ranger Posted November 29, 2013 Author Report Share Posted November 29, 2013 Let me start by saying thank you for the quick replies. I was able to get in contact with a representative with Spa Marvel and he helped to realize that I was not running the filter cycle long enough to rid the tub of harmful agents. Since speaking with him the tub is now crystal clear and the chemical levels are in check. Just a word of gratitude for Spa Marvel The rep. told me that in the worse case scenario I would need to drain the tub and start over. Spa Marvel would contact my spa supplier and give me, at no charge, new Spa Marvel chemicals to get my tub ready. That was very generous of them. He told me they wanted me to be happy as a user of their product and would do whatever they could to make my hot tub experience a joyful on for me and my family. It seems these days that there is a lot less of these actions where a company stands behind its products with no questions asked...they just want to make life long customers. Quote Link to comment Share on other sites More sharing options...
Loosemoose Posted November 30, 2013 Report Share Posted November 30, 2013 Agreed! MBA's have replaced common sense and good business practices. Quote Link to comment Share on other sites More sharing options...
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