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Hi, why would you say that?

Hi , an update on our problem. The concrete sub finally came over to see the problem. He said it was normally and common. He first looked at the area next to our skimmer , which has the most damage and next, lifted the skimmer cover and looked inside. He said since it was almost two years since the installation, it wasn't under warranty, but he would replace the mastic around the pool for $150.00 and also seal up the area inside the skimmer. After he left, I took a closer look at the inside of the skimmer and notice that there was gaps all around. In one area, I could stick my finger in and feel all the foam from the expansion joint. I have tried to look for information on the web for the proper construction of this area (between the pool shell and the skimmer) and can't find anything. Should there be concrete here or sand or something else? Also, while I was looking at this, my kids had jumped in the pool and since the water was swaying ,the water inside the skimmer started moving and also splashed into the areas with missing concrete. I am sure this has contributed to this area having the most damage, since the water is getting in between the skimmer and pool shell. The concrete subcontractor was in charge of this area also. He is suppose to come by at the end of the week and I want to make sure he seals it up properly. Thank you for any input! http://www2.snapfish.com/slideshow/AlbumID...464/t_=72754464 http://www2.snapfish.com/slideshow/AlbumID...464/t_=72754464 http://www2.snapfish.com/slideshow/AlbumID...464/t_=72754464 http://www2.snapfish.com/slideshow/AlbumID...464/t_=72754464 http://www2.snapfish.com/slideshow/AlbumID...464/t_=72754464

Hi, I have visited this website for some time now, and have gained some valuable knowledge from here. Thanks to everyone who contributes here! I have a problem and hopefully someone can help me . We live in Southern California (Whittier) and completed our pool July 2006. Last year I noticed that in a small area around the perimeter, the pool seem to have "sunk" and the expansion joint had a gap. I didn't think too much about this since our pool builder had given us a summary of the pool phases and in this it stated that " the pool could appear to have sunk or moved, but this is normal due to soil expansion" It also stated that this was out of their control and normal. After doing some research, I thought after the cold season was over, it might shift back in place and level out and would would just patch the mastic in the joint. This didn't happen, and now it has gotten worse and there are now small opening in the mastic throughout the perimeter, aside from 2 significant areas. I contacted the pool builder and he said that this was the responsibility of the concrete sub who did the concrete deck and the concrete (gunite)in our pool also. We hired him to do our deck based on the recommendation of the pool builder who said if we used anyone else who was inexperienced in pool decks, he couldn't guarantee that the pool would not have problems. I contacted the concrete sub who agreed to take a look at our pool, but also stated that this was normal in our area. In my opinion, I don't think we should be having these problems so soon. I would appreciate any input on this, as I am not sure whether to insist they repair it or take on the repairs at our expense. Note: the owner of the pool company has since retired but the company is still running under new ownership. The new owner, who I contacted originally, told me since it was prior to 2007, he was not honoring any type of warranties and that I should contact the original owner of the pool company.I wanted to post pictures, but I am having trouble???