HotTubKid

My biggest worry...do you trust that if you have a problem with the Costco spa (Highlife) you just call up Costco and they're going to have someone there to answer any questions or any problems you might have. Also if they do have someone to service it...are they factory trained or a random service man. I understand the upfront savings of money but will it mean anything to you in the long run. It kind of reminds me of Thermospas...no dealer service and POSSIBLE service nightmares My only thoughts...good luck

Just curious...How would a company of that magnitude choose to do business with a manufacturer that won't offer a warranty on their spa. Joker sounds like you have an issue with a local competitor in your area. Glad its your area and not mine. Sounds like the big dog in your area is taking money out of your wallet. Good luck to you. HTK