I have a relatively new 400 gallon spa that we bought about 2 years ago. We use chlorine because we also have a chlorine pool and don't want to risk mixing of chlorine and bromine. At one point we had what looked like extensive amount of shredded white tissue or toilet paper floating throughout the spa when jets were on. This is when I first learned about biofilm. After cleaning/purging the spa with Ahh!Some cleaner, draining, cleaning the shell thoroughly and refilling we thankfully fixed that problem. That was about a year ago or more. Months ago we went on vacation and the person watching our house completely forgot about the spa care aspect we were paying them for, so chlorine levels were at zero for a few days. Weeks later we noticed biofilm (or that is my best guess) again, except it was black flakes (slimy that seem to disappear when rubbed between fingers - similar to the white version). I assume this is a black mold biofilm? We have not been nearly as lucky getting rid of this as we did the white flakes. I have used the Ahh!Some cleaner again, drained, cleaned and refilled the tub, only to find a bunch of black flakes again the following day. I read that it can take up to 3 applications of the Ahh!Some before you truly clean/purge the pipes. So the following week I used two more doses of Ahh!Some cleaner, draining, cleaning and rinsing the shell and refilling with clean/cold water in between each application (while running the jets to purge sufficiently - and even taking turns turning off jets on one seat at a time to increase the pressure and force this stuff out) before draining again. I noticed a few more specks at first but they seemed to be gone or at least not problematic (we might see one or two flakes - if any - about the size of the head of an eraser on a pencil or smaller even). That was last week...I was happy because it seemed my hard work, high water bill and hundreds of dollars in chemicals was worth it. We have kept our chlorine high (has not dipped at all) and made sure our water parameters are in check and shock with both chlorine and non chlorine shock after every use. We run the jets on full with the aerator wide open every couple of days at least while we check/add chemicals. All jets are open as well (as we believe have multiple closed jets for extended periods led to our first white biofilm problem).
Today the kids, my wife and myself enjoyed a soak and once the jets kicked off after its normal 15 minute cycle we unfortunately noticed a ton of black flakes of various sizes again. We had been swapping and soaking the filter every couple of days after draining and refilling (we have two filters we swap out). One of filters was even brand new and fresh out of the package. We left the current filter in for the last week since I was at work all week. I did just swap it out with the filter that was soaking in filter cleaner again (which looks pristine). We don't have any headrests or any other external black/rubber components that could be causing this. I am about ready to sell this spa because it is becoming so frustrating, but we live in Michigan so my kids (and my joints/back) really enjoy the spa, especially during the colder months. I have a few questions that I was hoping some experts could help me with as my local spa dealers/shops have been less than willing to help.
1) Is the spa safe to use for my family as long as we maintain a chlorine level? Or do these black flakes present a health hazard to us? I have heard both. I have heard biofilm itself isn't really dangerous, but only when it prevents you from maintaining a proper sanitizer level (as it is used up trying to kill the biofilm) and opens us up to unsafe swimming/soaking due to the risks associated with low/zero sanitizer. I have also heard that the biofilm/mold itself is dangerous even with proper or high sanitizer levels?
2) What more can I do to get rid of this stuff? I can't just keep purging/cleaning/flushing the system, cleaning and refilling this spa because (a) it doesn't seem to make a difference and (b) it is time consuming and costly. I have read that running white vinegar will take care of the biofilm (but you would obviously need to adjust pH after given the high acidity), is this safe for the spa? Does it actually work? I have also heard to super chlorinate or keep chlorine high for weeks and/or do frequent filter changes (which we are basically doing (not SUPER chlorinating, just keeping it high at like 5-10).
3) Depending on the answers to the first two questions...do I even need to worry about getting rid of this? My water is beautiful (except for the black flakes/specks - which haven't been seen in mass until today), we have no issue at all maintaining the water parameters and sanitizer levels like we did with the last two biofilm issues (the original white one and the beginning of this black one). This clean water and zero issues maintaining water parameters make me wonder if I really have to worry about this?
4) Do spa "enzymes" help at all for this particular problem?
Thanks ahead of time for any help/insight you guys/gals can provide. Believe it or not I am an experienced spa owner, but my prior spa was Bromine and we NEVER had this issue in the 5 years I lived at that house even when we were neglecting the spa and sanitizer levels got very low for extended periods (that was a very old spa and a very old house haha). We moved and did not have a spa the first few years in our new home and I decided to change that a few years ago and am starting to regret my decision sadly.
- AJ -