We did tighten with screw driver and hammer. I do notice that when we move the pipe coming out of the heater it has movement, like threaded piece sits tight, but the pipe moves side to side. No other connector in the tub does that. So not tight enough? I don’t want to crank on it and it crack. There are no cracks in the plastic.
It seems like it’s not level or the oring is not sitting level like you mention so when pressure is applied it leaks.
many suggestions on leveling? Or do we replace the plastic ring with the two nut type? We pay for water so this is driving me nuts filling and emptying